Hilton Pensacola Beach

Beautiful views and friendly staff.

We arrived early and the front desk staff worked with the cleaning staff to make sure we were able to check in early. It was much appreciated.

We really enjoyed.

We loved the pool and quick access to the beach.

We liked the location. The pool area was nice but needed maintained throughout the day. Garbage cans were overflowing by afternoon, the trash around and under the abandoned chairs was gross. Staff needed to be walking around all day cleaning up. There were even used straws floating in the pools. The beach assess was great and appreciated the chair & umbrella rentals. The hotel room was clean and the restaurants were good.

Very nice. Clean friendly staff beautiful pools and right on the beach. Amazing breakfast will be back

Everything was so smooth. They have amazing staff and lots of things to do close proximity. Restaurants food great. Plan on coming back again.

Very clean, staff was nice and helpful

The event coordinator went out of their way to help accommodate the parking situation that I had. Five stars all the way thank you.

Great place and staff was awesome

Nice beach view and access. Good location.

Pool was big his sometimes a little dirty but had a blast and everyone was so nice

Great beach access and outdoor bar area

Best place to stay...

The pictures look NOTHING like the room. I am so tired of hotels getting away with using AI photos. The price was NOT work it. Also, the view was not as shown and we got stuck right next to the generator, so we heard that all night which was not fun to listen to. We booked the king deluxe room and it was so outdated and there were stains on the curtains and the door was so old I was having to use force to open and close it. I did take videos, but apparently I can only upload photos. Then for some reason on the day before we left, both our room cards stopped working and I tried to contact the front desk via the chat and no one answered, so my husband when down there and since he wasn’t on the reservation, they wouldn’t let him get the keys updated. The front desk never tried to contact me. So I had to carry all of our stuff down and go to the front desk being pregnant b/c our cards stopped working and no one was answering. I’m not impressed with the rooms, views, or the service and definitely not worth the price. Also the WiFi was having issues. Thank goodness I brought my own with me.

Very clean! There were several times I tried to call the front desk and did not get an answer. I was told I could get a cart to carry my stuff down and when I went to get it they wouldn’t let me have one without a person attached which was annoying. The bellman was extremely rude. I’m still shocked by the rudeness!

Location. Breakfast was good. Needs to be updated. Furniture, showers, outdoor facilities, etc. Curtains were broken, ice machine was broken on our floor. Only had one bellboy to help with luggage and no extra luggage carts to haul your own luggage. Had to ask several times to have my room cleaned.

Our room had stains on the walls, hair on the bathroom shower not from us, mold on all the lamp shades and all of us our stuff was damp from just being in the hotel room.

Exceptional

Need maintenance on the doors ,no soap on the shower,the tub don’t drain good when the guy whent to clean the room did not mak it right ,I’m upset and not happy tks anyway also the AC unit is bad make a lot noise terrible