Comfort Inn & Suites Phoenix North / Deer Valley

It made me wonder if they even clean the rooms properly. I found a vape pen under the blankets the drawers were all written inside stating they couldn't believe how much it cost for such a dirty room. I took the vape pen and told them about how the drawers were and they said okay I will tell the cleaning people. They never went to clean the room nor take clean towels. The breakfast was nasty the eggs tasted like powder and potatoes and links were super greasy. The bread was hard and the coffee was terrible in our second day of staying there we preferred to go and have breakfast somewhere else. I don't recommend this place at all. I travel a lot and this is one of the worst places.

However, the rooms themselves aren't very well maintained, especially the tub and showers. Ours was clean but there was obvious overspray on a paint job on part of the wall, the paintings hanging in the room were obviously crooked-and bolted to the wall I found out when I tried to straighten them. The tub faucet was so corroded part of it was missing and had corrosion pits on it. (the last time we stayed there, the tub had some weird lining sprayed on it and it was peeling off so badly to the point we would not even use it.) The shower head and tub faucet were obviously in need of replacement. Also, the room was booked for two but there was only one wash cloth and one hand towel available. Seems like management needs to exercise better quality control over their housekeeping and repair services. Otherwise-the place is quiet and clean and has good amenities.

Pool didn't look clean and had debris.

Security is very perfect breakfast was good. Rooms was clean. Nothing everything was good

The staff was nice to deal with. The room is extremely dated and needs new carpet or flooring, The tub/shower has mold and worn out all thru the bottom where you have to stand. The room paint is peeling and chipped. The bed linen seem very old.

Every time I check in, the staff is helpful and the rooms are clean. It’s already a lot being away from home for work out here but this place makes it a lil bit easier.

Exceptional

The staff was super friendly and very helpful when I asked about extending my stay. I believe it was Nick and Annabell The key card on our door was horrible. We had to try several times before it would catch and turn green for entry. Nick did come to give it a charge but it still provided us problems throughout our stay

Good

Very good

Bad

Rooms are not updated and overall need a lot of renovations the key fobs don’t work very well and there was a large gap under the door exposing a view into the room, have stayed and comfort inns in the past and this is definitely not up to par with the others.

Exceptional

Love that breakfast was included and staff were friendly and very helpful. The pool was small but nice.

Very good

Superb

Exceptional

Exceptional

X

Exceptional