Comfort Inn & Suites Phoenix North / Deer Valley

My stay was excellent. The beds & pillows were very comfy. The breakfast was top notch. It offered make your own waffles, scrambled eggs, sausage links, seasoned potatoes, Danish, bagels, toast, yogurt, cereal, milk, juice, and coffee. Only one morning did they run out of a few things, but I showed up when breakfast hours were almost over. The pool and spa were nice, with hours until 11 pm. The pool seemed to be ready for a cleaning but was still clean enough though. The front desk staff were amazing and very helpful, as well as housekeeping. I would definitely recommend!

Exceptional

Bad

What you expect from a Comfort Inn. You get a hairdryer, refrigerator, microwave, coffee pot etc. Computer access in lobby as well as breakfast. This particular location is convenient for travelers because it's right off the 17 freeway in North Phoenix. Staff are very helpful and polite. The immediate neighborhood is a bit sketchy so would not go jogging. Not a long term stay place.

Great customer service Clean and reliable

Had a room with an older tub and shower. Very high sides. Fortunately there was a grab bar. Breakfast was great! Staff friendly. Air conditioner noisy like most hotel rooms. Older bathroom made it look not as clean.

The room appeared clean but poorly maintained. A finish that had been applied to the bathtub was badly peeling, by inches, around most of the edge. Areas in the ceiling had been poorly patched and painted where light fixtures had been removed. A cushion on the sofa sleeper had a bare area in the upholstery. The telephone didn't work. The complementary breakfast was good, however, considering the modest price of the hotel rooms. And the air conditioning worked exceptionally well and was relatively quiet for its kind of below window unit. Staff were friendly and helpful.

Exceptional

Breakfast wasnt to bad and location was great. Easy access to get on the freeway. Everything was good

The pool area could have been cleaner. And we wish there would have been more protein options at breakfast. Overall it was nice.

The property is easy to access and the hotel looks really nice.....the breakfast was good and the shower was nice.....the bed on the other hand sucked I cud feel the springs in my hip and back all night it sucked to sleep on I woke up sore as hell

Very peaceful clean rooms comfortable bed overall decent place to stay

We did express concerns to the staff about the tub in our room. Apparently it was sprayed over for some reason and the paint was peeling around the top edges of the tub. I have never in my life seen this anywhere-not in anyone's home or a hotel. We also had trouble with our room keys. It would only work after three tries. The staff had the locks cleaned but it did not help. I overheard another customer complain their room key did not work to let them into the pool area.

Bad

Very clean.. friendly staff Nothing it was

Nothing it was ?

The morning front desk gal was very nice. The night guy , I think we woke him.Tried 3 rooms all were bad.No smoke alarm,1 light bulb out of 4 lamps,lamp shade was filthy,nail polish or paint on chairs ,tables,floors and counters.Carpet just horrible. All the surfaces were dirty you should have seen the cloth.Deadbolt didn't work. 1 light out of 3 in bathroom,mold on ceiling, bathroom bar and shower bar broke,graffiti behind the toilet on the wall. The towels were not white..sent to second room smelled like a bar ,so smokey. Third room broken windows with tape on it no top lock and the carpet looked like someone had spilled all over like in a bar . It really could be a nice hotel if you cleaned it up.Keep your weekly rates folks in one building would be much better also.

bath tub was painted and it was peeling off, shower was ok, no body wash available, chair could have been wiped down.

Everything was good. Breakfast ready

Out of 10 days of my stay, half the time coffee had run out in breakfast area.