Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

The nightly entertainment and varied dinner themes were appreciated. I was disappointed by the customer service experience. When I attempted to complain, the staff was rude, which was discouraging because no action was taken to resolve the issue.

Joaquin Rafael at was the best

Loved the lazy river!

Need more options for food and need smoothie as an option. Took forever for ride from hotel to the front of hotel. Need better food options at restaurants as well.

Nothing Food was disgusting, room are humid , old , no maintanance , no service at all, you call million of times they tell you 10 Minutes and no one ever comes for order or neither for a blanket. I have my son with fever and i have to do a show after calling 100 times for an extra blanket . Buffet was horrible and the restaurant you can’t eat neither in there, in the food we find cockroach’s was absolutely disgusting .

There is a need for more clotheslines on the room balcony, as well as a nightclub.

It was my second time at this resort, and I did enjoy everything .. customer service exceeded my expectations..the staff 10 out 10 There is nothing to complain about

There were multiple cockroaches in the room and the water in the shower would not get hot sometimes. The food was not good at all.

I liked the food, all the pool areas and the drinks they also bring beverages to your room every day Toilet areas to small

Loved the hotel, the staff was friendly for the most part, room was spacious, beautiful and comfy, slow river rocks anda food was great I'm pregnant so moving from one end of the hotel to the other was tiring and slow, I think adding a transport that runs every X mins would be great, instead of having to call everytime you need transportation. Oh and the jacuzzi in room is small couldn't fit my whole body inside, so having a total relaxation bath was not possible

I appreciated the location of the property, as it was very convenient. However, there were a few areas that could use improvement. During my stay, I noticed some cleanliness concerns, including the presence of roaches, and the patio door appeared to be in need of repair. Additionally, the limited breakfast options did not fully meet my expectations. With better maintenance and expanded dining choices, the overall guest experience could be greatly improved.

It was great

It’s small and easy to get to places The stuff was assisting us with reservation that was never made and did not go trough. They charged is for stuff we did not order.

We had an outstanding mini honeymoon stay at Royalton Bavaro and cannot say enough wonderful things about the amazing staff who made our experience unforgettable. Dawer and Wendy form Martini Mix were incredible. Jefe Octavio was remarkable with a perfect balance of business driven and people driven leadership. His presence truly elevates the experience. Estevan was indeed fantastic. Friendly, attentive and an amazing person who made our dining experience even more special. Dorito greeted our stay with his warm energy and kindness. He was extraordinary. At the Steakhouse Blas treated us exceptionally well and the food was simply the best. We had outstanding service and quality. Giovanni at the lobby bar made us feel at home from the minute we arrived. Thank you all for making our stay so special. We can't wait to return. Everything was perfect. Honestly, we couldn't have asked for a better honeymoon. :)

Property’s was good. Pool was dirty for two days. Restaurant was not to the rest of the property. Poor service. Not enough service staff to serve the meats. Have to wait 10 minutes to be served. Poor service and poor customer care.

The staff for the most part were friendly and some of them were very helpful. Let's start by saying that they're asking 5 stars price but yet this hotel at the most is a 3 stars hotel. They need to upgrade this hotel.

Our butler was phenomenal. As was, the hostess.

The beach was beautiful the staff nice and friendly everything was great All the restaurants was full when we checked in for the whole week and other was closed so only choice I had was buffet

The building and pools. Food. Need to be more creative. Christmas dinner was very lavish, but meat was too dry. The staff needs to be more bilingual and willing to help. You always felt like you had to tip for service.

The service was inconsistent, the food was very hit or miss.