Iberostar Waves Punta Cana - All Inclusive

Food variety and staff friendliness. The sargassum on the sand and in the water. Having someone explain to the guests what the hotel plans are to minimize this hassle in the future would have a positive in their mindset.

Michael Jason show Poor entertainment during a date, show michael Jason was good. The worse was an employee, who denied to give me a ribs, i asked for 2 ribs and she told me you only asked for one at the begining i am sorry take one or nothing, was very embarrassing for me, one of my friend when saw this ask for 2 for me because she is vegans and she gave to her incredible. I brought my daughter and 3 international friends coworkers to know my country and she tried her different than me. She didn't know our relationship, was the peor situation in my life I front of all. Never I be back to your hotel

Algunos del personal en los restaurantes (meseros) no son muy amables, la calidad de los tragos en los diferentes bares alrededor de la piscina es bastante mala, solo el bar del lobby se siente buena calidad.

The bed was very comfortable Food, staff

Fresh food. Open areas very nice Keep the birds out of the food area

My only complaint was the food wasn’t that great in the buffets. And I’m not a picky eater.

Super clean and good location and very relaxed garden ,we are ready for next vacation in November No negative about the hotel Just, the beach was not full of marine algae

variety of the main buffet, but lots of repitition constantly dirty dirty plates, some cups. Had to always search for cereal bowls, scrambled eggs were gross and very wet, should be served out of thick porcelain white pans. Soups always luke warm and lame, cooked with no skill. In general most hot food was lame compared to RUI, poor skill and execution. Cold food, desserts and breads were the stars. Garbage meat carved cooked until dead (buy good meat from Miami!!!) I did not see a lot of supervision, many standing standing around oblivious to problems. No presence of GM? 95% of staff did not speak English. Mexican, French and Asian restaurant a disgrace, did not try others. Hot food not enough variety, need more Asian dishes, noodle dishes, varied fried rice, Asian soups (but I suspect the hot kitchen is not skilled enough from what I saw, it needs a remake big time! Also needs more well executed European dished and better executed Latin dishes. Warm nachos with slices of American cheese on top?? (a new low) Fruits excellent. Need American breakfast style pork sausage with home fries and are actually browned??. employees in the small pool snack bar handling pizza and other stuff with their bare hands?? No wonder people get sick from eating resort foods

1. The grounds are huge and immaculate. Truly exceptional. 2. The beach, pools, chairs, etc were also fantastic. 3. The buffet for Christmas Eve and New Year's Eve was outstanding in both presentation and quality of food. 4. The bars were well stocked and the drinks were tasty. 5. All the employees seemed happy and were hard working. 6. Brush up on your Spanish as most of the employees speak very little if no English. 7. The food was generally good. Some hit or miss. If you expect 5* food all the time you will be disappointed. 1. We had requested two beds per room + two rooms adjoining and paid extra. They tried to give us rooms with one bed and a fold out couch. Then rooms on different floors. After complaining, we finally got two rooms near each other with twin beds, but not two queen beds. 2. Bring a washcloth. Apparently they don't use wash clothes in the DR.

The pulls and the beach are great. The animation is exellent. Food is also good. The AC does not dry the room air, but only makes it cold. Because of this the beds were always wet and uncomfortable.

The pool, the beach and the food was good The variety of meals can be improved, every day it was almost the same

Great location, friendly staff, and good food. No complaints.

We have stayed at Iberostar multiple times over the years. All are great. The staff is excellent. Always impeccable clean. Looking forward to our next stay at an Iberostar I love being able to make myself a cup of coffe upon awakening. The coffee and coffee maker was excellent but no milk or creamer provided. My husband likes tea. There were teabags but no way to heat water for a cup of tea. Other than that we love Iberostar

The food for an All Inclusive hotel was very ok and the other restaurants by reservation surprised me. The parties at night including the shows were very good In this time of the year the beach was not good because it was full of seeweed even though they cleaned it every morning The staff could be more gentle The drinks in the restaurant could have better quality

The staff My reservation was for iberoestar punta cana front desk put me in dominicana

Clean, comfortable, kind staff. The food was stale, oily and the ingredients were not of quality.

My room was always clean. The room’s cleaner was impeccable!!

The food was not the best. The check-in staff was very rude and unpleasant, my husband had a very bad experience with one of the staff

Locatiom Rooms a bit old

We stayed at the “Punta Cana” building of the resort. It was a good value and perfect for a family. The rooms were a bit dated BUT CLEAN. The entire resort and grounds were all really clean. Food was ok and everyone was able to find something they liked for all meals whether it was a restaurant or buffet. Beach and water was gorgeous-get there early for a shady spot. The golf course is hands down one of the best we have ever played on. Booking excursions and dinners through the hotel was easy and we had no issue. Shout out to Edina and Joseph for making everything so smooth. The rooms have AC, but you can’t control the temperature. You can control the fan speed. Never the less, we were never hot or uncomfortable. Definitely bring bug spray. The tiny little devil mosquitoes are awful in the evenings. Most places where food is served is outdoors so dress accordingly. The only complaint I really have is the relentless vendors on the beach constantly stopping by to pitch their goods or activities.