Staypineapple, Hotel Rose, Downtown Portland

All the staff I interacted with were excellent. The only issue, which was not the staff's fault, was I originally booked a balcony room with the cityscape view and the only balcony rooms at the hotel are view of the freeway, not a cityscape. The hotel clerk, Jeanie and manager, Kennedy, were wonderful about just switching to a room with a view of the waterfront. Apparently there are no balcony rooms at the hotel with the cityscape. I had no issues with accepting their very reasonable accommodations.

We usually take a look at the bed sheets before using the hotel bed. This time, we were shocked to see several stained areas on the bed sheets. After requesting changes of the sheets, the house keeper was in-and-out making trips to find the right sheets to switch out the dirty ones. Half an hour later, three layers of flat sheets were used to put on the bed to replace the dirty fitted sheet. Hotel receptionist said that they were full that night so they could not change the bedroom for us. It was really quite a disturbing incidence.

Staff were excellent and helpful. Room was well equipped with everything we needed. The onsite restaurant and bar was a nice option to not have to go out if we didn't want.

It’s extremely noisy. The soundproofing is terrible.

Our room smelled like cigarettes and the furniture is all messed up. Fridge was barely cold, torn curtains. They charge extra to park and an amenity fee. Parking is very limited. Our room wasn’t ready at check in. The beds were clean though.

Parking fee was lower than most downtown hotels so that was nice. Our room wasn’t cleaned or replenished even though we took our small dog out with us - perhaps they just don’t clean rooms with pets for safety reasons.

IT WAS GREAT

Came in real late to check in. Staff was super nice and helpful. Room was very nice, and super clean. Definitely will stay here again.

This property is so adorable and the staff was amazing. We brought our pups and they had treats and a park right across the street. It happened to be extremely hot that week and the AC was not as cold as we would have liked but other than that everything was great.

We were visiting relatives and they recommended this hotel. They are very accommodating, stall are helpful and pleasant. We especially appreciated Luz. Of course, the hotel is old but we'll maintained and comfortable. We enjoyed our room with the balcony.

Such a cute place and dog friendly

Nice rooms with Pineapple theme.

Very clean, excellent location, nice staff. Needed a little bit more coffee.

Beds were super comfortable and loved the view from our room (waterfront view). Walking distance to good restaurants and museums. Room also had nice coffee maker with good coffee. The complimentary drinks were also a nice bonus. The shower didn’t feel clean - there was hair in it that definitely didn’t belong to us.

Very good

I liked pillows and water service and ice service Trees in front of windows

The location was great. Staff were very friendly and helpful. The beds are amazing!

Very good

Room was clean. Clean & comfy beds. Staff is friendly and helpful. Air conditioning works great! Would definitely stay again.

Lots of homeless around the corner areas, but can't be avoided by hotel and their personnel.