Ocean Blue & Sand Beach Resort - All Inclusive

That they charged a lot for an extra guest for a room that sleeps 4 when there were just 2 people in the room and the fact that they were giving alcohol to minors without consent.

I loved how the staff was friendly and helpful. Every staff member I encountered was friendly and said hello. Victor the concierge exceeded our expectations!

The staff at the front, they ruined my trip by not helping me at all

THE PUSHEY TIME SHARE TACTICS...I WENT THERE TO ENJOY & RELAX..AND GETAWAY FROM N.Y.C NOISE & SMOG FROM CANADA ...NOT TO BUY BULLSHIT TIME SHARE... THAT WHY I INVEST IN MUTUAL FUNDS..&..STOCKS...PLEASE THERE NO THINGS AS A FREE CAP & T-SHIRTS...AAAHHHH...JIJIJIJI..MAYBE WE WILL BE BACK..UP TO THE WIFEY...

Queremos hacer un reconocimiento muy especial a nuestro conserje, José Miguel Jiménez de Jesús. Su atención al cliente fue verdaderamente excepcional. Siempre estuvo disponible para ayudarnos con cualquier necesidad, fue atento, amable, profesional y se aseguró de que nuestra estadía fuera lo más cómoda posible. Su disposición para ayudar, su actitud positiva y el trato cercano que nos brindó hicieron una gran diferencia en nuestras vacaciones. Personas como José Miguel representan lo mejor de la hospitalidad y merecen ser reconocidas por el excelente trabajo que realizan. Sin duda regresaremos y recomendaremos este resort a familiares y amigos. Fue una experiencia 10 de 10. _______ Our stay at Ocean Blue & Sand Beach Resort was simply outstanding. From the moment we arrived until the day we checked out, everything was exceptional. The resort is beautiful, spotless, and incredibly well maintained. The food was excellent, with a wide variety of delicious options, and every member of the staff was friendly, professional, and genuinely committed to making our stay unforgettable. We would like to give special recognition to our concierge, José Miguel Jiménez de Jesús. His customer service was truly exceptional throughout our entire stay. He was always available whenever we needed assistance, incredibly attentive, kind, professional, and genuinely dedicated to making sure everything was perfect. His willingness to help, positive attitude, and genuine care for guests made a remarkable difference in our vacation.

Service in all areas Restaurants and meals (well cooked, good presentations, variety) Nothing

Our stay was good, and the highlight was Amable, the butler concierge. He was incredibly attentive, professional, and genuinely caring. He went above and beyond to help organize a special birthday celebration for my daughter, making the occasion unforgettable. His exceptional service made us feel valued and well taken care of throughout our stay. The restaurant was excellent, with delicious food and a great atmosphere. We also appreciated the kindness and friendliness of many of the staff members, who always greeted us with a smile and were eager to help. Their hospitality made our experience even more enjoyable. We would definitely love to return. Unfortunately, we had to change rooms after the first night because of the excessive humidity. My husband has asthma, and it was impossible for him to stay in those conditions. This was especially disappointing since we had booked a room in the Privilege area. If you are assigned Room 6105, be aware that the air conditioning was not working properly, and the jacuzzi did not drain correctly.Fortunately, our second room was much better, and we were able to enjoy the rest of our stay. The staff at Villa Marina should improve the level of service, especially considering it is part of the Privilege area. The service was consistently slow, particularly during breakfast, and it did not meet the expectations we had for a premium experience. Additionally, the membership presentation should be explained clearly from the beginning. We were not informed that it would take nearly three hours, and we ended up losing valuable vacation time that we would have preferred to spend relaxing by the pool.

Clean, fun resort

Beautiful, enjoyed the walks or you can ride the trams. Always some entertainment everyday. All was really good! There was an issue with 1 rude staff member but we didn’t let him stop us from enjoying ourselves.

Me and my husband visit this hotel for 14 years already and the entertainment back to 3 years ago was something else. We remember that beautiful staff like the guy call Pokeman and Minnie me, wonderful staff. The one they have now, they are good but doesn't do a good entertainment. No music at the lobby anymore, no shows like Las Vegas. Nothings like those years. But we love the Ocean Blue and Sands. No good entertainment like before

My group complimented the mangu, and many other dishes during our stay, there was a great variety! The fresh juice was delicious and I appreciated the trolly rides to and from. Free room service (use app) from 7a-10pm --cost $$ after that time. Protip: You can ask the bartenders or front staffers to break larger bills for tips if needed. I didn't like that there really wasn't much entertainment (and where there was, there wasn't enough seats). The app was hard to use for many in or group, the map was challenging up understand, and I didn't like having to make reservations via the app before 3pm. My room was nice and yet my bathroom trashcan was broken, and seeing a cuckaracha on my first night in their didn't make me feel good about opening my bags! My biggest disappointment was that both the pool and beach were closed at 6:30pm, I feel if I'm going to the Caribbean to enjoy it, I need access after dinner until 9 or 10pm I also wished they placed our groups together in 2 buildings and not 8 different ones.

The property was clean and safe stuff was friendly and helpful The food was very limited and not enough variety. Specially the buffet and the restaurant by the beach

The restaurant reservation process was not very good. Often, you could not get a table with more than 3 seats

The property was okay, the rooms could use a little maintenance and more attention to detail when it comes to cleanliness. The unprofessionalism of some of the staff. It was a mixed bag some were ignorant and rude while others went above and beyond.

Super friendly staff, clean facilities, WiFi all over the place, delicious variety of foods, a lot of different activities to enjoy during day and night time.

The property is really beautiful and they provide almost everything you need for the stay. One night when we dined at the Italian restaurant the staff was distracted or indifferent and the service was poor.

The room and overall the facilities were clean, well-kept and modern The food was decent Beach loungers that had an umbrella were fully reserved by other guests as early as 7AM- some even left their towels on overnight in spite of signs forbidding this. As a result, you could not find a place on the beach in the shade even though the beach was 60% empty for most of the day. When we approached the consierge to flag the issue, he claimed there is nothing the hotel could do about it. Overall the services and general attitude of the employees (especially the restaurant staff) could be improved.

We stayed at Ocean Blue & Sands in Bávaro, Dominican Republic from Saturday, April 11th through Saturday, April 18th, in room 6115. Overall, our experience was good, and the resort itself is beautiful, very clean, and offers plenty of daily and nightly entertainment. Many staff members were friendly and truly made a positive impact on our stay. Things finally turned around on Wednesday, April 15th, when we met Chef Eligio. From that moment on, he went above and beyond to ensure my wife had safe and enjoyable meals. His care and professionalism made a huge difference, and we are very grateful for him. There were also several standout team members who contributed positively to our stay: Emely at the Front Desk Bejasmin at the Coffee Shop Manuel (blue guayabera) at Carey y Tortuga Buffet and Blue Moon Restaurant Osvaldo in Housekeeping Luis (night busboy) at Carey y Tortuga Buffet Amable the Butler The entire entertainment team Because of these individuals, we were close to rating this stay a 10/10—especially since the last three days were much better. However, our experience was significantly affected by my wife’s food allergies (corn, gluten, onion, garlic, and dairy). For the first five days, it was extremely challenging to find safe meal options. Unfortunately, most servers and cooks did not seem knowledgeable about ingredients or show much concern when we asked for help. At one point, a hostess at Villa Marina even suggested that I “Google the ingredients,” which was disappointing and not what you expect at a resort of this level. Unfortunately, our final experience dropped the rating back down. On Friday night, I spoke in Spanish with Javier at the front desk and clearly requested a 7:00 AM pickup from our room, as our transportation was arriving at 7:15 AM. Instead, the request was incorrectly logged for 7:15 AM. As a result, no one arrived, and we had to walk over half a mile on cobblestone paths with all our luggage to avoid missing our flight. It was a stressful and frustrating way to end our trip—especially knowing there was no language barrier, as Spanish is my native language. Final Thoughts & Recommendation: Ocean Blue & Sands is a beautiful and well-maintained resort with many amazing employees who truly care. However, there is a clear need for better systems and training—especially regarding food allergies and guest logistics. I strongly recommend: Assigning a trained staff member or liaison for guests with food allergies Ensuring each restaurant has a knowledgeable chef available at all times to discuss ingredients Improving communication accuracy for important guest requests like transportation With these improvements, this resort could easily deliver a consistent 10/10 experience.

- Butler service was top - Food is really not good (only buffet breakfast is ok). Managers at night restaurant are quite insistant because they asked you to put 5 stars even though you didn’t finish eating. Didn’t like this attitude. Got sick at the end of my stay. - Check in is a bit disorganized (they made a mistake on our room, forgot to give us beach towels and didn’t explain everything available at the resort). - Long chairs at the beach or swimming pool are a nightmare, everything is reserved at 5am even though there are signs no to do it. It killed the experience. Some hairs in the swimming pool.

It was beautiful very clean and peaceful