Casona de la Republica Hotel Boutique & SPA

Excellent and beautiful room. Front desk staff were super helpful and friendly. I will stay there again next time I visit Querétaro.

We chose this hotel for our last night before heading home because we were looking forward to relaxing. Based on the photos, we expected a spa-like experience with the rooftop jacuzzi. However, it's important to note that this is not actually a spa. The property has jacuzzis in some of the higher-category rooms, and during our stay the rooftop jacuzzi was out of service. Since our room didn't include a jacuzzi, we paid for an upgrade. We were told it would be ready in about an hour and a half, so we went out for lunch. When we returned, the jacuzzi still had no hot water. We explained that we were leaving early the next morning, but the hot water wasn't available until around 9:00 p.m., making it impossible for us to really enjoy it. Management refunded the upgrade, which we genuinely appreciated. Unfortunately, the shower in our room also had no hot water. After booking this hotel specifically to relax before our trip home, it was disappointing not to be able to enjoy either the jacuzzi for more than 20 min or even a hot shower. The afternoon staff was another disappointment. They seemed disengaged, often sitting together watching videos on an iPad, were slow to respond to our messages, and didn't appear particularly interested in helping. When we explained the situation, the response felt more like, "There's nothing we can do," rather than an effort to find a solution or show any empathy. To top it all off, I found a piece of plastic in my lasagna from the hotel's restaurant. At that point, it felt like one disappointment after another. It's a beautiful property with a great concept and a lot of potential. With better maintenance and more attentive service, it could be an excellent place to stay.

Breakfast was Ok, the chilaquiles were good one day but the huevos a la mexicana the next day were dry and tasteless. Best thing was the fresh squeezed orange juice. The coffee was very hot and served in a non-heat proof tin cup, which burned my hands and lips. Service was excellent though, and the guys on staff were attentive and helpful. My brother and I were the only guests in the hotel . The hotel is Lovely and the rooms have interesting art and decor, and there are nice outdoor terraces, colonial style architecture. We each had a premier junior suite ...my brother's room had an amazing painted faux-sky-cuppola and small outdoor patio with a jacuzzi (which he didn't use) and my room had a cute indoor seating area and a spiral staircase leading to a small private outdoor patio on the roof, with an outdoor shower even! The rooms all appear to be unique and have interesting pieces of art which I loved. .... There was no Spa to speak of, at least not that I was aware of. No pool, no sauna, no spa treatments, no massage services. Not that any of those services were a priority for me , but since the name of the hotel is Casona la Republica boutique hotel and spa, I thought I would mention that there is no real "spa" here. NOISE: There is a church next door and other churches around the corner, so the church bells ring LOUDLY and OFTEN and start EARLY, so the sound could be annoying to some. Especially if there are holidays going on or local festivities or ceremonies. It didn't really bother me (I like the sound of church bells !) but my brother couldn't get a good nights sleep during his stay, even when wearing earplugs. And the nightclubs across the street are open late and there is loud singing and music until 1-2 am, pretty much every night . You can't avoid it..

It’s a beautiful hotel with very friendly and helpful staff, every staff member has been from very good to excellent. The location is superb, close to many walkable areas with charming Colonial architecture. The only downside with this particular property Casona de la Republica was that the loud church bells next door were ringing every morning, often starting at 7am ringing several times, then again at 8 am ringing several times, then again at 10am, etc. which unfortunately woke me up every time as I am a light sleeper - and this is wearing 70db earplugs plus sleeping with a large pillow over my ear. This single factor ruined my sleep and for 5 nights I never got a good nights sleep, which affected my stay which was for an important family Baptism. Many family social events with celebrations and music in Mexico go on late into the nights, so going to bed at 2-3am is quite common. If I were able to I would immediately install sound-proof windows on every charming room. This might not reduce all the morning church bells ringing but it could significantly improve the guest experience, since we all need to sleep well. It is no fault of the hotel - Queretaro has so many churches within a densely populated neighborhood (each Catholic denomination needed its own church, but unless the hotel rooms have sound-proof windows installed alas I cannot risk losing sleep every day.

Excellent staff, service, and location.

beautiful. quiet. central location. helpful staff. responsive staff. nothing. perhaps more breakfast choices and stronger coffee! get the hot tub working!

Location, people and the history.

We were pleased with everything Everything was nice

Great location for exploring the old town. Beautiful old home with arcaded courtyard and fountain. Not many guests during our stay. Not much of a restaurant. So felt a little cold. Maybe it's better in a busier time.

The property was beautifully and artistically renovated. I guess we were there off season, restaurant, bar and spa were closed. It’s also near a loud bar which is unfortunate. Still, it’s a beautiful and historic hotel.

There was no restaurant nor bar open. Was not told until check in that they were under construction. Would have changed our plans as my husband had to leave early for meetings and couldn’t get a cup of coffee or breakfast. The location is nice and close to the city center. And there are lots of places to get food., Just very inconvenient and not communicated. No restaurant nor bar on site.

Great location and the property has a wonderful history as shared by JJ.

Beautiful inn, centrally located, friendly and helpful staff. Bar/club down a few doors down from the inn blasts music at night (until 2:00 am on Sat./Sun. night) that is disruptive to rooms on street side.

Beautiful room, helpful staff, great quiet location. Would have liked a bar or restaurant on site.

Beautiful interesting historic area. We walked 6 miles seeing the sights

Excellent location in a desirable location, an easy walk to all the historic sites in Centro Histórico. We loved the way the owners retained the grand classic old world architectural with modern comfortable furnishings and fixtures. Across the street is a wine and cheese store and a world class cafe to satisfy even the most demanding coffee afeccionado. The staff is super sweet and eager to please. An à la carte breakfast was available from 0800 till 1030, consisting of fresh juice, fruit, granola, yogurt, eggs as you like and chilaquiles with red or green sauce. This was more than enough to fuel our morning walks. There was ample lighted closet space with a secure safe. The bath was well appointed. We took advantage of the central courtyard, which was stunning and outfitted with comfortable seating and umbrella-shaded tables. Mostly minor points. While our room came with a small refrigerator, there was no microwave or coffee maker. We didn’t miss these much, but some guests might.

The casona is beautiful, impeccably clean, and well cared for. Breakfast was serviceable, but not amazing. I did not care for the lavender-scented sanitizing product they used to clean the room, so I asked them not to use it, and they obliged.

May be the breakfast drinks (coffee and tea) might be a bit better. But may be that's just like Mexicans like their coffee because it was about the same in other places. So, don't mind this remark too much. I prefer authenticity over imports just to please everyone. We travelled their to experience Querétaro, not a cooky-cutter all inclusive.

Beautiful hotel in a convenient downtown location. Problem is lack of parking space on a crowded street. Staff member Sam was extremely helpful both upon arrival and later in recommending places to go for dinner.

A gorgeous boutique hotel close to all the fun and shopping in centro yet just away enough to be quiet. We stayed in the Delores room and had our own private terrace with great views of the cityscape and mountains in the distance. The room was spacious, spotlessly clean, and comfortable. Our son stayed in the Hildago room off the main courtyard. It was every bit as lovely as ours - so spacious with the bathroom somewhat separated from the sleeping area. The staff was fantastic. Caring and professional. Breakfast was generous and delicious. The flowing water features and carefully manicured plants and flowers in public areas add tranquility and beauty to patios and the rooftop terrace. What a find! Nothing. It was wonderful.