Red Roof Inn Rochester – Airport

They need to buy or rent an industrial carpet cleaner to clean the carpets innthe hallway. The hallway is stink and the room needs some pictures on the wall.

Ok location, Very run down. Dirty room

Nothing The Location

Exceptional

Right upon pulling up to the hotel it looked NOTHING like the photos, there were sketchy people hanging around the building and it looked completely run down. I ended up booking a different hotel before even getting out of my car because of how scared I was!

Everything was all wrong. Desk person left the building, it looks ran down soon as you pull up. I didnt receive my money back at all not even half, I didn't want to stay. Looks ran down.

Outside area did not look good, inside was better. Dogs behind counter were not trained as guard dogs. Barked aggressive at every customer.

Good

Good

They ar en perfect in for me good customer service good everything

Not look like the pictures. Old rooms not upgraded like pic shows

Bad

It was full of drug rehab people, my door was pounded on 3 times with people screaming to call the police, I thought someone was being murdered! I called the police, I asked to be moved to another room, which was no better! So I left after 2 hours!

Good

Everything No problem

No problem

Dirty and run down. Lots of homeless people roaming around and slack security. Didn’t feel safe in hotel or going to my car parked outside.

The ac worked The bed looked like a child had made it. The white towels were thin, worn and had a grayish look. No breakfast was offered.

We did not even stay because the property looked terrible almost abandoned. We are trying to get our money back. The whole premises.

Clean and quiet Everything was up to par