Studio 6 Extended Stay Rochester Greece NY

The room was clean. The hallway smelled of stale cigarettes, weed and drugs. I did not know that as of Monday the property would be closed due to multiple code violations and other issues. This morning when trying to check out there was no one at the front desk and I had to reach in and put the key card in a container. Glad it was only one night.there was no shampoo only small bars of hand soap. Not worth the price.

It’s going to be close by the City, and we went there 2 days prior closing

Unhealthy, dirty, smelly, all bad things.

I booked a reservation for my granddaughter who was traveling from Alaska with two small children and when she got there they said the reservation was canceled with no explanation and she had to take an Uber to some place where they were available. she says the place was horrible. the staff was horrible. it was dirty and all kinds of riff Raff all around there. she said she would never have stayed there. anyway, please do not go there and by the way they charged me for her stay when she didn't even stay and I

check in was 3PM, we finally got our rooms at 9:30 PM

Don’t waste your time absolutely disgusting. Places wasn’t cleaned what so ever

Counter surfaces and questionably clean bedding. Neither room had cooking utensils as advertised. The entire building smelled of marijuanna. A full refund was given and reservation cancelled.

Friendly and helpful staff. Location wise. Nice decent size room but kinda filthy. Management for room condition is poor. If you happen to be in this hotel, make sure you bring tons of clorux wipes.

Hotel was very dirty and everything in the room was damaged. Strong smell of smoke and mold. Room had one towel.

This location is a room and board facility for the homeless. It looks like a place where social services gives out vouchers too. We pulled up to building and there were crack heads outside. A crack pipe was found in the room.

Just not a quality hotel. I waited too late to book a better place. So there was not much available. I would not stay there again.

The best thing about this property was that it was close to my daughter’s storage unit. If not for that I would’ve found another place to stay. First I tried to call several times to inform them that I would be late due to flight delays but nobody ever answered the phone and I wasn’t given the option to leave a message. Upon arrival their system was down and they said they couldn’t check anybody in but somehow they managed to but they didn’t have the room I reserved so they put me in a smaller room with a promise to move me to the correct room once one was cleaned but that never happened. I didn’t have the promised coffee pot and the burners didn’t work which I found out when I begged for a pot to boil water so only the microwave was functional. Then there was the chirping of the smoke detector that went away for a very short time (not even 1 night) even after the battery was changed. Now they have the nerve to try to charge me for what I reserved after I have checked out. In addition there are no drain covers in the sink so you can see all the hair stuck down there and the water doesn’t even get hot. The furniture is all damaged and the curtains cover the vent for the a/c and heat so if you don’t move them the air is directed towards the window. Motel 6 properties used to be a good reliable deal but it seems that the 2 in Rochester are owned by the same person who is just letting them fall apart. I won’t be back!

Passable

I spent two hours online trying to find another place to stay and the cheapest place was $400 which is way above my budget. I ended up driving 30 miles away to stay at an old roadside motel, which has not been upgraded in at least 50 years except for a flatscreen TV. Needless to say, I am pissed off’

Very dirty nothing worked properly customer service very bad

Upon arrival the computer system was down and our booking could not be processed. Not the fault of staff but the problem with the digital age is no back up system like credit card machines in the past, or even taking cash ! We were left with leaving town because every other hotel was booked.

The service was terrible I never got my rags and towels. There was food left in the fridge. I seen a roach. I’m hustling not happy about this place, I had talked to two separate people about my rags and towels both said I’d receive them. I had to use the pillow cases to dry off. Luckily I brought a rag.

Very poor maintained property

You should be shut down! Upon arrival the computer was down and reservations were not able to be validated by staff. The smell in the lobby was bad. I’ve been around dead bodies that smelled better.

No pude quedarme no tenían sistema para check in