Aloft by Marriott Chicago Schaumburg

Everything was good besides the very low water pressure to the bathroom sink and toilet, This would have been clearly evident to the cleaning staff.

The hotel could use a little bit of TLC. 3rd floor reeks and smells. The unit we were on the AC didn’t work. I paid for a king bed and upon checking in they said they didn’t have anymore so settled for a two twin double beds. I was just not impressed with this hotel at this location House keeping budging in at 1030 when it clearly states 12pm check out

No Hot water

Very good

Hot water was not working, was told we would be compensated and nothing was done. I would not recommend this property and I will never be back.

One of the elevators didn’t go up to our floor. Breakfast offerings were subpar. It seemed like this hotel was really nice 20 years ago.

Not great

Pool not heated

Clean room great staff ..

Parking was a little small, but the rooms were very clean and very nice.

None in particular

Breakfast is extra if booked via 3rd party. The elevator sounds like it’s going to drop you any second, the fact that there is a sign inside the elevator that it has passed inspection and the hotel manager can sho you the passing report made me laugh though.

The hotel dont has a typical "breakfast" actually, it is a poorly served from your ordering and the price and quality doesn't match.

Room was quiet, parking because the hotel was sold out was adequate. Free Coffee must pay for breakfast. Staff was helpful. Used Expedia and couldn’t get my Marriott points 3rd party. Marriott charging 100 extra a night for a room with Chicago pricing was the only negative.

Very god place

Staff were unfriendly and not helpful. Very slow response for towels. Room beds uncomfortable and no microwave.

Horrible experience on multiple levels of service. We asked for clean bed sheets and the desk manager told us no, bed sheets are only offered to be changed every other day. We will never stay there again. We frequent the Schaumburg area and are deep disappointed with the quality of the service, I have multiple photographs of chipped paint and damage to the room we stayed in that was prior to our arrival. The ac unit was leaking. The ice machine even down the hall sounded like a freight train. The elevators made scary sounds, I hope they are serviced regularly but I can't tell because the certificates are kept hidden from view. I was going to propose to my girlfriend but the stay left so much to be wanted that could not get down on one knee because of ac unit was leaking. I'm so disappointed

Very good

The room was clean. Drybar products are nice. The check-in attendant was rude. The pool looked dirty. Parking didn’t feel safe as this hotel is attached to a closed run-down motel that looks like something from a horror movie.

Good