Hyatt Place Chicago/ Schaumburg

Rooms are dated, carpet in the room is old and not very clean.

Nice hotel, I would stay there again.

I Had A Great Experience Stay My Room & Hotel Was Comfy,Clean And Quiet

No lotion in room. No washcloths.

Oh gosh I stayed 2 years ago and it was great. 2 years later and the roads and parking lot and landscaping surrounding looks like it’s been abandoned. Shower had no pressure, bath drain leaked so had to stuff a cloth in it to take a bath ( because the shower sucked) door to bathroom was missing the lock so couldn’t lock it and tp was stuffed in it to prevent someone from looking through the handle hole. Found a used contact just chilling on the floor ( it got stuck to my barefoot) no one wore contacts in my party. Had goldfish crackers on the floor by the beds. No microwave. Main door was janky had to really pull and push to get it to open and close securely. Breakfast was great though. Lobby furniture was also pretty beat up and stained. People were very nice. The property just needs an entire overhaul. Room 218 should be put out of service entirely. Paint is also needing touch ups, suitcase carts looking really shabby. It’s like the owners are letting it go to hell on purpose. I can’t believe the change in 2 years. Won’t be back again.

dirty property condition, stains on the carpet , unresponsive staff, do not recommend this property

Breakfast

Desk staff person (female) was rude to my wife. She asked a question and was answered with “ I already told you that”

The staff was nice. The breakfast is top short. So so clean room but the terrible gym.

-Unattentive and unresponsive desk staff. They didn't seem interested in fulfilling our complains, concerns and requests -Breakfast was shabby at best

It's a clean hotel that has a decent breakfast.

Very nice walk in shower. I like that the tv could be viewed from either the couch in the living room or the bed. That might not be ideal for family or if traveling more than one person but it worked for me. Place was clean. Close to O’Hare.

The hotel is in a quiet location and close to shopping and restaurants. The hotel staff is very kind and helpful.

Good

Nice hotel

Room was not clean. Service came in to clean and did not Vaccuum and a chip was left on desk. Phone was dusty. Was not clean at all!

Clean

Close to woodfield mall Housekeeping not cleaning the room! Only changed the towels and not even making up the room

Room was spacious and staff were friendly. Ideal location and lots of placed to eat nearby

The building has good curb appeal, but the interior feels tired and outdated. From the carpet and furniture to the walls, everything looks old. The hotel is due for a refresh. The building has good curb appeal, but the interior feels tired and outdated. From the carpet and furniture to the walls, everything looks old. The hotel is due for a refresh.