Augusta Lucilla Palace

The buffet staff are excellent keeping buffet clean and stocked but at the barista where the person in charge are not nice/friendly to me all three timers when I ordered cappuccino and ameicano during my stay..too bad I didn't get his name because I can't stand his manner when I ordered the coffee.

Proximity to Roma Termini The air conditioning was very weak. The cleaning solutions/scent of hotel was very strong.

The staff was very friendly. They booked us vans to transport us to the airport in the morning. They also booked us a cab to go to Vatican City. Their beds were motorized to go up and down. The rooms were also very clean. Would have loved wash cloths however, every where we stayed in Italy, no one had wash cloths, only hand towels.

location and cleanliness n/a

The location was excellent, only a 20 minute walk to the Coliseum and ancient ruins. The room was small but that’s the case in most European hotels .

The hotel was an older hotel but it was still reasonably comfortable. It had good proximity to the main Rome Termini station and was easy walking distance to transport and shops. It was good for a short stay in Rome.

The hotel was convenient, clean, friendly, quiet, and offered a good breakfast. The first night I was there, there was no hot water for a shower at midnight. The desk said the next day there was a big party of people who got back late and might all have taken showers as that time. But I had jet lag and hoped to relax with a hot shower to sleep better and was disappointed that I couldn't take a nice warm shower before bed.

The location was wonderful. Close to the train and metro, the coliseum, and many terrific restaurants and bars Room was small

Area Breakfast

The size of the room. The staff was gracious and very accommodating. There was not anything I didn't like

Nice and clean.Terrific receptionists. 2 blocks from Roma Termini. Lot of restaurants around. Have not tried breakfast.

I liked everything about this facility. It’s a top notch!

Great price for a quiet place convenient to the train station. Staff is always great to work with. Nothing.

Close to termini , clean , the price was good when i booked in advance, definitely recommended . Nothing, but I didn’t leave any values in the room

Appreciated the room upgrade to a larger bed. Good breakfast! Nothing.

Staff were very friendly, and the room was spacious and clean

Staff were not helpful in our attempt to book activities in Rome and a transfer to the port.

Very nice older hotel. Great breakfast. Fairly close to train station. Lots of restaurants in the area Nothing

Was more expensive than it deserved, breakfast very limited

I like the comfortable room the outdoor balcony was probably 20 ft by 15 ft the massage bed and the staff as usual they we're fantastic and I've been there in a few years and surprised the same gentleman at the desk. That speaks volumes It's a small thing. As an American we do like ice. This is a four-star hotel and the ice machine was broken the entire time we were there. It's a little disheartening to know that they don't have a backup ice maker or couldn't go out and buy one for €60 somewhere