Best Western Ars Hotel

ay was excellent thank you, staff where so friendly and helpful felt welcomed right away, room was very comfortable and well furnished was really happy to have a small balcony. Location was great nice and quiet but still easy to get around, don’t believe google don’t do the metro get Bus 90 otherwise you’ll be climbing a million steps. Everything was super clean and well furnished and maintained really enjoyed staying here.

The only downside, if there is a downside, is that there's a little Hill to walk up from the main street. Other than that it's far hard to find a downside to this Charming little Hotel.

The hotel is in a quiet part of Monte Sacro district, very well connected to buses. There is a lot of green in that area and it is quiet despite being close to bus terminals and stores. The breakfast buffet was very good. The room was spacious and practical and had a lot of natural light. There is a cute patio. Parking is nearby but not right at the hotel, and there is not valet. Lots of steps inside the hotel, not ADA-friendly.

Located at the top of a narrow, one-way Street in a very residential area, the hotel is fairly quiet except for an occasional barking dog and definitely safe, a quick walk down the hill and you find every service you can think of: food: grocery stores, cafes, a lovely church, and a central Hub in Sempiane of many buses The staff is absolutely lovely especially Francesca who was most helpful period Returning at night, the cabs often miss the turn to access the street. if you are on foot that little Hill becomes a little bit bigger after a heavy dinner period The tv needs to be upgraded to a smart TV so we can use Netflix and Tube, etc

Very good

Superb

Varied buffet menu for breakfast. Ability to order light snack such as pizza in evening. Staff were generally friendly. Room facilities were adequate. Location. The Booking.com website says the hotel is 300m from the nearest metro station. We found it to be further than that, and when we checked Google maps it says the distance is 700m. If you want to avoid a steep ascent of over 40 steps, that goes up to 800m. There are very few restaurants within a 10 minutes walk of the hotel. The hotel was let down by poor service. For example, when we used the small milk cartons provided to make tea or coffee in our room, we expected these to be automatically replaced the next day, but that never happened during our entire 6 day stay. We always had to go down to reception to get more. One morning we went for an early 7.30 breakfast. When we saw there was no butter and asked for more, we were simply told that it had run out. When we arrived at the hotel, a light bulb in our room was not working. We told reception, and it was replaced, but in such a way that when we turned out the main lights before sleeping, that light remained on. Small things, but cumulatively they created a poor impression.

Spacious room, all common area well kept. Staff very helpful and friendly. Small fridge in the room was not working, and air conditioning was very poor.

Superb

Amazing staff , extra twin bed Location little far from airport Uber/taxi was expensive

The staff and location were good. The rooms were cleaned very late. Which, we found to be inconvenient. When you are out all day and you come back to an unmade room, it is a bit disappointing.

Exceptional

Good

Very good

Comfortable room Staff helpful with information in regard to public transport Good breakfast

It’s nice property in a residential complex. The staff were very friendly and great host a Nothing to be honest

Quiet location, green and peaceful, attentive staff

Staff was exceptional. We left a cellphone and they were great about locating it and holding it until it could be returned. English skills of front desk were just OK. Just the one lady, the rest of the staff was great and she was still friendly.

Great location, easy access to public transport. Great breakfast!

Passable