Home2 Suites by Hilton Roswell, NM

Very comfortable and ample room however had a mold odor.

No complaints. Clean room and nice breakfast. Perfect for a quick one night stay while passing through.

Clean, friendly staff, separate bedroom, mini kitchen, 2 tv's, plush pillows shower door rail was too low and I hit my head.

Clean and room was comfortable My grandkids look forward to swimming when we go there, your pool was out of service for repair. Understandable, but I wish I was told this or it was posted on your website so I could have booked with another hotel that had available pool

The pool was out of order and we were unable to use this. I was not informed prior to arrival and unpon arrived only informed via a poster on the door

Location was great! Bed comfort and amenities were wonderful! Nice breakfast options. Had to be moved immediately to different room due to first having terrible animal odor & unclean. 2nd room was clean but terrible odor coming from drain in shower. Went away after running water. And overnight, small but pungent smell developed from AC unit.

Great, room for five, nice kitchenette. Breakfast was good, but out of food items, like they were done serving at 9:00, yet they served until 10:00.

It

It was too hot for us to walk to the UFO Museum, but you could do that from this hotel which is nice. My only dings: - the shower -- suprisingly weak water pressure. Temperature was fine. - breakfast was good, lots of variety. Not ideal temperature (the warmer kept everything luke-warm) However, I'm a vegetarian and they only had one set of tongs that was being used for both the meat and non-meat items. Not the end of the world, and you can get by fine, but when you see how upscale the whole dining setup is, this was a surprising oversight. - check-in staff. Manager and clerk were at the desk helping someone find other hotels (?), so I had to wait about 5 mintues for them to help that person. Then the manager left and the clerk returned to a phone call, so I had to continue waiting, while another couple of guests arrived and had to wait. Given there was a second computer, I have no idea why the clerk didn't just check people in while the manager helped the guy find a different hotel to stay at. No acknowledgment we were there, no apologies...just a bit of a cold introduction.

The pool was closed.

Very close to all the downtown activities very clean room. Front office staff was not very friendly. Seemed like they didn’t like their job very much.

Very clean, spacious room. Friendly staff. Convenient location.

The property was amazing,easily accessible,staff did an amazing job with everything and the building is within walking distance from food,convenience stores, and downtown. N/A

We enjoyed our stay. Breakfast was delicious, the room was welcoming and clean. The staff was helpful and the Gym was well equipped.

Room was clean but did have a slight smell as if a pet had previously been in the room.

Everything a traveler needs! Comfy bed, great shower, spacious room, delicious breakfast, laundry and most importantly, doggie relief stations. All the amenities for a fair price. Clean and safe. Close to downtown Roswell.

Exceptional

Ample parking, ease of close to town The censored a/c system, took 5 to 6 hours to get cool, not a fan of that. But get why y'all have it.

Very good

Exceptional