Hôtel des Arcades
About Hôtel des Arcades
This low-cost hotel is located in the heart of Rouen historic center, in the shopping district between Palais des Congrès and Palais de Justice. It offers free Wi-Fi. All soundproofed rooms at the Hotel Des Arcades are equipped with a desk, a TV and a private bathroom and toilet. A buffet breakfast is served every day, except on Sundays. Guests can discover several historical sites of Rouen, such as the Church of St.Ouen and Rouen Noter Dame Cathedral both around 1312 feet away or Museum beaux-arts de Rouen. Rouen Train Station is 2953 feet from Des Arcades Hotel and 8.1 mi from Rouen Airport.
Amenities
- On-site parking
- On-site dining
- Luggage storage
- Family friendly
- Smoke-free property
Reviews
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Nothing The hotel was closed when we arrived. Theyr english is not good.. they wanted us to walk to another hotel..They where slow, we had to Waitz Long time and we lost our danner at a restaurant and was offeret to go to a kebab shop nearby. Defenltly not what we planned.
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NOTHING please see below We did not stay at Les Arcades we where moved by booking.com without being consulted only hours before our arrival. Having been a customer of booking.com for many years this was not acceptable and I shall be considering other company's in the future. Had I not already have been 5+ hours into my journey with my daughter and grand child I would have cancelled. the alternative hotel was not acceptable nor value for money as a Genius level 3 customer we had to pay full tariff at the alternative hotel which was no where near where I wanted to be. The fact that you are asking me to rate this hotel which had been closed for some time before our arrival shows a complete lack of customer care. The customer services I spoke to where absolutely no help and had no idea what to do.
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Very poor
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Very good
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Exceptional
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Exceptional
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Pleasant
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location was good no drink facilities in room and noise from other residents
