Residence Inn by Marriott Salem

Staff was nice. Enjoyed the breakfast. Room was ok.

The breakfast was a in need of some changes, the eggs were a bit undercooked and what they called sausage links… well they were horrible. Maybe switch over to real link instead of whatever that was.

Other than that property was in good shape and room was clean when we arrived. Breakfast was nothing special but they do still have one. Seems like lots of hotels are cutting them out.

The room had black mold in the bathroom, and they charge to park your car. Not very impressed.

Breakfast was OK. There was warm water in the shower. I stayed for three nights and the room was never cleaned. The floor was not vacuumed nor the towels changed. I have to clean the bathroom and toilet by myself. There weren’t toiletries and I have to go and buy soap. I made the front desk aware of the failure to clean my room up the first day and nothing happened. When the second day of the same, the person in the front desk, a young man, though it was funny and laughed at me.

Rooms are nice and clean just the sofabed was uncomfortable

Great weekend at Residence inn Salem, excellent breakfast, spacious room with kitchen where we could make our dinner.

Exceptional

Grocery shopping is a 10 min drive away. Breakfast is included and, well, it's highway hotel standard, dry bagels, yoghurt and scrambled eggs. Staff is friendly, parking is plenty.

Exceptional

The rooms were clean and the bed was super comfy. They did charge for daily parking which was not noted when booking. The are seemed safe, I felt comfortable traveling in and out of the gotel while traveling alone.

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Everything was fantastic. The elevator was broken but the front desk clerk offered to bring it all up and did

Although the room was clean, we paid for a suite for a group of four and the room was small, did not have enough towels, the pillows were flat, the fold up bed had little to no cushion and you could feel every wire and metal bar through the cushion. Also the thermostat kept dropping to near 50 degrees.

Location

Fantastic place to stay!!! Everything was absolutely perfect! Room, breakfast, pool, all top notch!!!

I love that we could book 2 bedrooms with two bathrooms with a kitchen! Sooo useful! Parking fee? I’m not a fan.

Pleasantly surprised and grateful for a clean and quiet room when requesting at last minute during family emergency. Staff was great.

Staff was very friendly. Room had signs of age, but sparkling clean. Breakfast was fine. Easy parking.

I travel a lot for work, and I don’t need luxury—but I do expect basic cleanliness and things to function. This place missed both by a mile. From the start, it felt cold and unwelcoming. It looked like it had been cleaned, but clearly just rushed. Trash areas were dirty, and the overall facility felt neglected. My first room? Coffee still sitting on the counter, toilet that wouldn’t flush, and visible grime. Maintenance told me it’s “normal” to hold the handle down for 30 seconds and sometimes flush twice… and then proceeded to explain how toilets work like I’m the issue. It gets better. Windows don’t open—and you wouldn’t want them to anyway because you can’t even see through them. They’re completely clouded over, and the window tracks clearly haven’t been cleaned in who knows how long. Found someone else’s hair on the counter too. I switched rooms. Slightly better—but still dirty and run down. The dresser drawers don’t stay closed, so when you walk by, you end up smashing your knee on them. That’s not just annoying—it’s a safety issue. This isn’t about being picky. This is about basic standards: clean rooms, working plumbing, and a little respect for guests. None of that was here. If you’re thinking about staying here—don’t. There are plenty of places that actually take pride in their property and care about their guests. This isn’t one of them.