Hotel Lord Pierre

La vista desde el muelle es maravillosa Que no tengan toallas de alberca

Awesome service from the front desk crew and manager. Hotel was new and top notch when I visited 35 years ago. Due to time and a decade without good management it started to go south but when visited in May 2026 a lot of changes and remodeling was taking place to go back to the excellent hotel it used to be. Everything was OK and a couple issues were solved ASAP. Service and solution oriented personnel were very friendly and helpful. Bathroom had a huge step to go in and one nightstand was missing as well as nearby sockets for connections were missing, but these 2 last issues were solved quickly.

We didn’t like anything! They were remodeling the property and we couldn’t enjoy all the amenities of the hotel! They should specify that part before we made the booking! We didn’t like the hotel! The housekeeper went inside our room without our authorization to change towels that we didn’t asked. Also, we had $100 bill in our wallet and someone went inside and took (stolen) the money. We asked the hotel manager to check the cameras to see who went inside the room and they declined the help with a really bad actitud!

Hotel has a great location The place is under heavy reconstruction, so you basically stay on the construction site. The terrace which looks great on the pictures is not there as they rebuilding it currently. Pool is open only in afternoon, but it’s not safe as we found there a few times construction rubbish e.g. pieces of concrete and glass. It’s noisy, it’s dirty, it’s full of construction workers. Breakfast is worse than in average hostel, WiFi is not working at every floor, and someone (probably the cleaning person) stole some money from my room (it doesn’t have a safe). They changed my room 3 times, first I got room without sea view (even though I booked one with it), then I got room with a sea view, but without functioning WiFi, and then I got room with the sea view and WiFi, but with a huge AC unit on the balcony which makes terrible noise 24/7 and even smells like mold or dead body… And now you imagine paying for this kind of experience almost 100$ per night - recommend to avoid this place!

Food and staff atention The facility is remodeling and the elevator is not functional

Drinking water was not provided free. The bath room has a sign saying the taps did not provide drinking water. The internet was spotty. I've stayed in San Andreas before. There are at least a few hotels that provide better value for money. I am unlikely to stay at the Lord Pierre Hotel again.

Location was great Hotel was run down, dirty, uncomfortable. Breakfast was put together by armatures and not appealing at all.

The location is undoubtedly the best! The cleanliness was poor, and the air conditioning had a terrible smell, likely because the filter has never been changed. The facilities are outdated, and I would advise against using the elevator—it’s old and feels like it could break down at any moment.

ABSOLUTELY NOTHING, RUN DO NOT STAY HERE. if I had an option to rate negative 0. I would put it.This hotel is falling apart, the pictures shown on the site must be 25 yrs old. The smell of mold is overwhelming, the elevator is literally falling apart, missing buttons, exposed electrical wires exposed everywhere, the beds are disgusting, not to mentione the rooms, there’s no hot water. We had no choice but to stay here 1 night, literally left the following morning. I requested to received my monies back for the additional nights after much discussion with the manager, they agreed which at that time they wanted my personal banking Information to deposit into my account. That’s insane what reputable hotel would ask for this ridicules request . I explained they can just issue the credit into my credit card as I paid them. He proceed to say they don’t that in colombia :) which is insane and obviously he didn’tKnow how to do this type of reverse transaction. He even brought in the accountant, which he didn’t know either. I made them give me the money in cash and signed an acceptance letter. This is not about the money, is about principle. There’s so many hard working people even Colombian families from other sides of the country saving money to come vacation to this “ so call natural pool hotel” to actual arrive to this broken down hotel and don’t have the opportunity to go elsewhere and are stuck there. This place should be closed by the health and safety department.

Recepción people were really nice and helpful, The property needs a lot of work, looks now old, and poorly maintained, it was supposed to be a 4 starts hotel, this is my second time in this hotel, first time 10 years ago, was nice, modern. My room was comfortable, a bit dark, the bathroom was old, not enough towels, not shampoo ( we had to ask for). I was with a kid, and they were fixing the elevator and it was cables all over the floor , a bit dangerous for a kid. I can’t complain about the attention because the people was nice, attentive, they try their best.

Place is falling appart and poor upkeep. They had one small very old hair dryer for the entire hotel. Took 3 days of constantly asking to finally fix my hair. No toiletries, no coffee maker/ tea available in the room. Too expensive for what they offer. Bfast was too blended and no variation.

Very expensive for the quality of this hotel. Given one towel per person. No hand soap, no cups for drinking, the strong smell of humidity in my first room can be a concern for you health.

Good

Disappointing

Exceptional

Not much to like .. No water most of the time.. elevators out of service.. general conditions of this hotel is very poor..

The location and the staff were great The hotel is dirty and old. Cleaning was optional I think in this hotel. Badly in need of a make over and better facilities. Breakfast was poor with no flavour. Wifi was useless and that was when it worked.

Location is very good. Rooms everything is broken and dirty.

Location and sea view

Pleasant