Miraflores Boutique Hotel

El hotel es increíble, el staff y sus facilidades permiten tener un excelente descanso y disfrutar de las.maravillosas playas de la isla. El servicio de hotel.es insuperable. Todo ha sido perfecto!!

The hotel could use more golf carts on the premise. The cabana jacuzzi was not hot. Stronger WiFi is needed. The mattresses were stiffer on one side, which I like but may not be everyone's preference. More late-night food options.

Includes delicious Breakfast in the morning but for a dinner , Food was good but litle pricy.

Quiet, serene, beautiful. The staff was very nice and accommodating. We appreciated that breakfast was included, as the hotel was a bit far from the center and there were no closeby food/other locations. Nothing was walking distance but we were ok with it. We rented a buggy, which is a must, but felt it was quite expensive, as we read online that buggies are usually less than $100/day. Ours was more and was recommended by the hotel. Do your own research before choosing a buggy company. It was a beautiful hotel with amazing gardens. The roosters get loud too early in the morning, but it was a great stay overall. We liked everything but I do want to caution people that the location is farther than expected. If there is no mode of transportation, it may be difficult to get to places. Buggy or scooter rental is the best way to go.

The only thing I like about the property is that it was quiet. But that is about it. Our second day of being there in the morning while taking a shower there power and the water when away so I was left in the middle of shower with soap and shampoo on my self. They turn of the power and water with out informing us. The second day was the water that was cut off. And the owner which leaves in property never informed. Must of the stuff was attentive and specially Katherine. Which it was the only one who when above and beyond to help amazing stuff member the owner is blessed with an employee likes her she took matters in to her hands as she was the owner and help me. I pay top dollars for the place and other amenities I use honestly they where ok nothing to justify what I paid for 4 nights and 3 days Location.

The staff were exceptional. Always around always helpful. Nelson, Dorothy and Octavia were people we spent more time with and they were great!

The pool area was amazing A little expensive

The room was nice and clean. The terrace has an amaca where you can chill and a table with two chairs if you'd like to enjoy the evening in the hotel. The garden is very well kept and beautiful. The hotel is very quite and the breakfast was very good.

Miraflores exceeded my spouse’s and my expectations. From the moment we arrived, the staff was welcoming and provided excellent customer service. We loved our spacious room with the jacuzzi, as well as everything the hotel had to offer, including the bar and pool. NA

PROS - You get a fresh coconut on arrival which is a nice touch - The reception staff are friendly - The grounds are beautiful - It's quite nice being set outside of the town, easily accessible with a golf cart - which the hotel can organise for you - Nelson, the dedicated Miraflores taxi driver - great guy - We weren't leaving the hotel for the airport until 2pm, they allowed us 30 mins extra late check out until 12.30pm There are too many negatives it won't let me fit all of them below, so starting them here: CONS - On welcome you don't get any information - nothing about renting the golf carts, how to get to the beach, what facilities they have and where. - They don't offer lunch so you have to leave the hotel even though it's quite far out of town. - They don't have a fitness centre - even 3* hotels usually have basic equipment of some kind - We booked a double room with balcony and were given room 4. The room is next to reception, under stairs, next to a communal bathroom and inbetween their kitchen and laundry room. It is so noisy. I can't imagine anyone would be happy with this room, it just shouldn't be a room. The room didn't have hangers so you can't hang your clothes up. There's mould on the curtains. The shower pipe is cracked, with the blue installation sticker around the base (small detail like why hasn't that been taken off yet...) We had hair all over the bed. The pillows felt clumpy and like they were over 10 years old. - The service is the restaurant is so bad, the waitress seems completely unbothered. She smiles and engages here and there, but is generally unwelcoming to the point where it feels awkward to ask her for something. - There are only a few tables to serve, yet tables aren't cleaned or set up properly. - Our first night dinner took over 1hr15mins. We ordered ceviche and a steak. When the steak arrived, it was not good and obviously was frozen, thawed quickly. At the same time, the table next to us were complaining about their steak being overcooked. Then the guest had to go up and ask for a steak knife, which we saw the guests trying to clean - then not use because it was too dirty. First morning breakfast - took over 30 mins and they got the order wrong. - The pool area is nice, the bar is there and toilets but there's no umbrellas - bearing in mind it's so hot, you can't get shade. The pool wasn't cleaned in the 3 nights we were there and was super dirty. And for the 2 hours we were there during our last day, there was no one at the bar so we couldn't order a drink even though their leaflet says from 10am. The place advertises itself as a 4* boutique hotel for relaxing and wellness - feels like false advertising. We wouldn't return again but do want to thank Dorothy and Tatiana for dealing with our issues the first morning and moving us rooms swiftly - we couldn't have stayed another night in room 4 and were moved to a suite. When you walk into the suite, it's a lovely room and it's in a quiet area of the complex but again it's the small things - no hairdryer, no iron, the bins hadn't been cleared from the previous client or the cleaners. The ceiling fan doesn't work, there's a significant gap to outdoors for mosquitos to fly into but we didn't have a mosquito net .etc. Overall, our stay started off really badly - we rarely get annoyed or frustrated but the quality and service of everything we had received was so poor. When we were moved to the suite and realised we just needed to spend most of our time outside of the hotel, the rest of our stay was much better (even though the whole point of booking Miraflores out of town was so that we could relax and stay at the hotel!).

The stay was fantastic. We had the pleasure of staying in the suite with the private jacuzzi. Absolutely stunning. It is definitely very much a getaway destination, gives off a “retreat” vibe. I highly recommend staying here if you like to relax and be away from the city while still being within 20 minutes of el Centro. I definitely plan on going back and hopefully getting the same room. The staff was very attentive, at the front desk both women were absolutely kind and helpful as well as just pleasant to speak with. They also were very responsive through their whatsapp and recommended a fantastic driver! They also have parking for your mulas or bikes so I recommend renting one for part of your stay. The only thing worth mentioning that needs improvement is the food. The drinks made by Isaac were great. And I’m sure I just picked items on the menu that weren’t a specialty. However, it is such a big menu that I got overwhelmed. I would recommend cutting the menu in half and leaving the best items. Especially because we were told that some people staying at the island relied on taxis to get around, so having great food on the spot might be important to them. The food wasn’t terrible, please don’t misunderstand, it just definitely could improve in flavor.

Breakfast could be better.

Is a great place, secluded, quiet. Breakfast and dinner excellent. It lacks a lunch service or even to get a light meal during the day.

It is truly paradise in heaven. Except for the room above reception where you can hear absolutely everything outside. The electricity went off twice and for hours.

Very big rooms in a huge lush garden. A lot of privacy. Nice pool area. Super friendly and attentive staff. Hotel far away from city center, no dining options nearby. Restaurant food quality between fair and good. Cats and chicken walking freely in the breakfast/dining area. A cat even jumped on my table trying to snatch food.

The staff went above and beyond for us. We had great food and cocktails at the pool. Thank you ?

My room was large and beautiful . It was quiet and peaceful. Nelson our driver was great. Dorothy the at the front desk took great care of us. Calvin was also very respectful and helpful. Every single person greeted us that worked for the hotel . I highly recommend!

Big pool ...good location in the heart of the island. The service and breakfast to your room in the morning . Very helpful with great prices for rentals transportation and excursions .

Amazing place, feels like a resort in the middle of the jungle. Incredible staff! They gave us such a wonderful experience! There are a lot of bugs, make sure you bring an insect repellent.

Very spacious property and private feeling of a boutique hotel experience. The owner was very personable and came around chatting with guests to see how everything was going. The staff was friendly and excellent with guests requests. The road to close to the dining area and the main lounge.