San Carlos Inn

happy remodeled recently . staff always friendly , being respectful wherever we go is not a secret . happy with 2pm check in , also .

Ground floor rooms Shopping , dining , EVERYTHING , closeby ,walking distance weather in july warm

Lack of communication. I kept asking the front desk for more days and all they said was you have to book on line. On line said no rooms available but then the front desk called me at the last minute while we were in check out but I had already booked another hotel. There is confusion between on line and actual availability on the property. Bad communication

Highly suggest in this price range trying the Lia around the corner, it can't be much worse than this. While the bed appeared to be freshly made, the room was dirty, there was no shampoo, and when I asked for shampoo, they handed me a half empty bottle. Staff was older and polite enough, but did not seem to speak much English. I'm not particularly picky, just needed a place for one night, but try and look elsewhere

Near railroad tracks, and big dumpsters, resulting in big noises, which were especially disruptive in the early morning.

nothing, it was too dirty to stay there. found another hotel everything, the place was dirty and the bathroom was in need of caulking and a thorough cleaning.y stay was 10 minutes tops. I went and found another hotel to stay at. I did not want my wife to get sick from the dirty hotel.

I would not stay here. The towels and sheets were not clean. I could not get my room changed because no one was answering at the front desk. Even for a budget motel this bad.

Todo en jeneral

Parking was available and close to shops

Good enough for an affordable stay. Midway between SFO airport and Palo Alto where Stanford U located. Very convenient with lots of shops around such as Trader Joe. I will stay there again.

I go their often ! its like home . I travel 80 miles for 40hrs work . So happy san carlos inn and their caretakers are there , when i shelter . Love them . local business , near downtown amenities , on site parking , rooms street level two bed rooms if required , apr 20, 2026

It's a small place and the furniture looked a little dated. But it was quite and next to some nice shopping areas.

LOTS OF STORES TO GO TO PLENTY OF PARKING

Good place to rest

Parking very convenient. Staff friendly. Heater/air conditioning worked well.

Quick check in; good room that has everything essential.

Air was good.

I tried setting up my laptop in the room. There was no power outlet next to the small table that was squeezed between the AC unit and the bed. I needed to work, so I began rearranging the furniture in the room to get access to the outlet. This is where it got bad… I moved the bed and under it there was a large amount of yellow powder strewn on the carpet. Insecticide/repellent? I went to the front desk and showed her a picture of the powder that was strewn under the bed and told her I was concerned about this powder, and this room condition was unacceptable. She said “oh that’s just to deal with the bugs.” (*Stunned they admitted it casually). I was right about what it was! What if someone’s kids stay in the room and are on the floor getting exposed to it?? I told the staff that I needed a room change or I would be canceling my reservation with Expedia immediately and filing a complaint. They gave me a bigger room. (*Wish I did) New room had: - no shampoo or conditioner - paper bath mats - <12” of clearance between bathroom door and bed - burns on comforters - fridge door didn’t close -dirty towels were consistently stacked outside my door on a chair

Clean room, accommodating staff, great location. I stayed for over a month looking for an apartment. I was very comfortable. I would recommend.

What really upset me though is that she told me explicitly to call Hotels.con and she will refund it bc they hadn’t charged me yet. I do so, she told th she wouldn’t, and the. Ghosted me on follow up calls. This was all outside in the rain at 8am. These people are awful, take the off your site: