HI San Diego Downtown - Hostel

Good staff and AC ✅

Quiet room, Clean Room, AC worked well

I had a private room. The room was clean. The shared bathroom was clean. The front desk employees were rude.

Issue at check in that was handled wasn’t properly documented so the following staff in morning was a big mess on trying to get it fixed.

For a hostel, it was definitely one of the better ones...we had a private room and it was clean and comfortable. A big plus is that they have a good amount of restrooms/showers on each floor/hall, so you never had to wait long. Great dining area. Convenient to everything downtown. So it was actually very good for a hostel, I don't have any criticism of the hostel itself, I just didn't like being in downtown san diego....parking is an issue if you have a car, expect to pay $20 for overnight garage. Lots of homeless folks around.

Easy access.. close to everything.. friendly helpful staff..

Exceptional

Exceptional

dry air

It is closer to everything. Easy to find transport.

The rooms

Exceptional

Good

Basic amenities of a hostel were available Location was bad. Right on main street so noise on the road till 5 am. Couldn’t sleep

Location is outstanding. Good value. Kitchen was well suited for short or long term stay—this is not always the case for hostels. Shower door did not close. Reported to staff. They offered to move but we were already settled in. Vending machine out of order.

Exceptional

Exceptional

Good

Very clean

Located right in downtown with easy access to everything, and super close to the beautiful Pacific Ocean. The staff was warm and friendly, always ready to help out with any questions. All the common areas, hallways, and lounges were clean and well-kept. The room, bathroom, and amenities were neat and clean, and the bed was fresh and comfortable. They offer free, secure luggage storage for large bags. Inside the dorm rooms, each person gets a small personal locker for their belongings (just remember to bring your own padlock). **Drawback:** Check-in is strictly at 3:00 PM. If you arrive early and exhausted, you can't check in or wait inside—you have to leave and come back at 3:00 PM, which is a bit frustrating. **A couple of suggestions for management:** 1. Consider repainting the wooden walls inside the elevator or covering them with a nice poster. Right now, it gives off a worn-down vibe and makes the building look older than it is. 2. Installing security cameras inside the shared dorm rooms would be a great addition. It would give guests extra peace of mind and improve the overall experience. Thank you so much!