Embassy Hotel

The property double charged my card for my room after I already paid in full through Expedia and they said they would refund me, they never did and are refusing to refund the second charge. Then they blocked my number from calling them back.

The rugs were filthy and could use a good cleaning. The may be vacuumed but lots of stains. The curtains were the same way...dirty. Lobby is very nice. A plus is that there are sitting chairs and table on the 2nd floor and the lobby. Very convenient to many restuarants. If they cleaned up the carpets and drapes I would probably stay here again.

The location is ideal—transit options and major sights are just steps away. The staff is consistently friendly, welcoming, and helpful. While it may not offer the flashy amenities of larger chain hotels, I come to experience the city rather than a hotel pool. It is fantastic value for the money and always a wonderful stay!

I book a room for my sister an I pay upfront they charge her a deposit but they also charge me a deposit an they won’t answer phone calls or messages

Good

The hotel was close to everything we needed, parking was convenient, and check-in/check-out were quick and easy.

Property was rundown. Worn carpet, layer upon layer of paint, shower had cracked tiles that were caulked over. Elevator was very small and could not handle the volume of guests and took 5+ minutes to get it to come to the correct floor.

The staff were accommodating an helped us check in early. The hotel itself is older and a little more run down than the pictures show.

I’ve stayed at this hotel a few times now, whenever I’m in sf overnight for a show. Look, it’s an old hotel, nothing flashy. The stains on the carpet have probably been there since the 1970’s, you kinda want to wear shoes indoors, and I’m certain many sordid activities have taken place behind closed doors. But the bedding and bathroom are clean and it’s inexpensive. They have a cool old fashioned elevator, and the decor is fun and retro. As far as I know, there’s no breakfast served etc. But there’s an AMAZING French creole spot a few doors down. There’s a parking lot for your car, $30 overnight. I’m always surprised that this place gets 3/5 stars, it’s decent. If you’re super bougie, go somewhere else. But if you just want a clean cheap spot around the corner from the Phoenix, this is your spot.

Exceptional

Bad

Didn’t have ac and kind of sheets stain and had to pay for parking 45 per day

The hotel was old with dirty carpet, stained blankets, no air conditioning. I would definitely have paid money for a better hotel that was clean.

Friendly, helpful and accommodating staff. The room was a great size and 3 of us were comfortable for our 4 night stay. Very close to the 5R bus we were taking each day! Everything in the bathroom worked, but both moved in their fitting. Skip the coffee shop in the lobby, it's expensive, slow, and the coffees are really small.

Insanely gross DO NOT stay here, there are no reasons to stay here the price doesn’t justify the pubes in the shower, the dirty sheets, the stains on the wall, the literal rotten food hiding in the corners. The staff doesn’t help or clean please ur better off in ur car honestly. I genuinely have nothing nice to stay about this stay.

It wasn’t great

It was a nice Place. I will go back.

Room was dirty. Stains on comforter. Visibly dirty bathroom. No parking even though parking was advertised.

I didn’t enjoy my stay

Wish it was a little cleaner but pretty sold for the weekend