The Phoenix Hotel

Such a relaxing comfortable place. Staff was so helpful and professional. Perfect location for exploring the city.

Exceptional

Very good

Exceptional

Staff was amazing and the main area was nice No Ac and the one window didn't open and thin walls and no fridge

I’ve stayed there a few times over the years, and it’s always been quirky and eclectic, yet comfortable and well managed. The pool is pretty awesome also. No, it is not a five star, high-end hotel experience – but it’s safe, comfortable, and totally gives retro Palm Springs vibes in the city. The bed was comfortable, the portable AC in our double king room was amazing- during the not so normal heat wave we were in the middle of…. Not many places, you can find two king beds! Unfortunately, the bar was closed while we were there- and I hope it will open again in the future. Glad to have gotten another stay at the Phoenix- who knows how long it will survive in a world of impersonal places. The same guy was working there when I stayed 25 years ago- and he was still just as cool. Do it for the experience- Sit outside and listen to the breeze through the palms And of course, the sounds of the city…

Very good

Exceptional

It was a very pleasant day. Location is great. It was during the pride weekend so it was very convenient location wise. They’re still doing some renovations, so I’m sure in the future. It will be even better.

Amazing staff. Old school rock n roll hotel. Brought back a ton of memories.

Very good

A nice place to stay; it felt safe and comfortable

Orlando was incredible and loved the pool Loved it all

I love the retro feel and the swimming pool. The front desk staff was very friendly and helpful The rooms are a bit rundown. They could really use new carpet. It would’ve been nice if they had a happy hour or some wine and snacks near the pool in the afternoon

Exceptional

Good

Place is really old and out dated. Looked nothing like the photos on hotels.com. Staff was friendly, but the hotel was not a nine out of ten as rated.

One of my favorite places to stay in SF, especially after a concert. Staff is always friendly and helpful, and the beds / pillows are just right for a good night’s sleep.

Like how attentive the front desk was and how they truly cared about our experience.

I enjoyed the aesthetic of everything and thought it was very unique. The lounge and bar/dining wasn't open which was one of the reasons I booked the stay there. I was very disappointed.