Nob Hill Hotel

Good breakfast for those in a hurry like us

Good location with lots of restaurants in the vicinity. There's a good coffee shop next door and a mediterranean restaurant connected to the hotel. The room was small however and hard to move around. The sink in the bathroom was especially small and there were no surfaces for putting down toiletries. They have a continental breakfast which I didn't partake in but it looked OK. Staff was friendly but didn't have a lot of info about the city. Overall I would say it's a good deal if you're looking to save money.

The room was clean comfortable and had a cozy feel. We picked a small room but it had everything you possibly need and was very functional! The hotel is located in a good central area and you are able to walk to a lot of destinations. There is also valet parking available which I highly recommend. Breakfast was good and comes at no additional charge with your room. Great hotel with friendly staff!

The room is spacious and comfortable and really neatly upgraded, but the amenities like the breakfast were extremely basic (only breads and carbs, best western has more options!); and the hotel website says there's a wine tasting, but the staff knew nothing about it and were so unhelpful with trying to figure it out. they seemed to just be busy training new staff and were pretty dismissive. the elevator also broke down day of, and we were on the top floor. finally, the AC in the room was a little tricky to handle, definitely hot.

The old elevator was a unique experience. Rooms were nice and clean. Valet service was great. Coffee maker in lobby was convenient. Housekeeping kept the hotel very clean. Didn’t have hot water when we arrived and had to take a cold shower. Complimentary breakfast was not impressive. Didn’t have body soap in the room, asked front desk to refill it but never happened. Overall a good experience.

Central location and good coffee and light breakfast

Loved it for my birthday solo weekend! Beautiful building and delicious restaurant just in the lobby!

Walls are thin we could hear our neighbors having sex. The bathroom door was shared to the neighbors room so we could smell and hear every bathroom action.

Stayed in the penthouse. Room was nice and clean with great views. Jacuzzi tub controls were broken so no jets. Kind of a bummer. And the elevator is ancient but kind of fun.

I booked a garden suite and the toilet was broken. The fan didn’t work and the paint was peeling off the walls. There was also ants in the bathroom when I asked to be moved to a different room. They told me there wasn’t anyone I looked online and they’re definitely was.

Nice hotel, clean.

During our stay, not only did we find this out, but our AC unit started dripping on the floor, and we were told by front desk that the maintenance team had left for the day and someone would come tomorrow (it took nearly 24h for someone to come and look), somebody tried to get into our room (presumably to clean) at 7am in the morning, which is absurdly early, and we ran out of hot water on one night. When we were given a different room key because of this, the other room also had no hot water. We were given 3 different rooms in 3 days because of these issues, and the front desk staff were unequipped to deal with these issues. The manager ignored both their and our own phone calls and emails. Overall a very stressful stay and I would not recommend.

Had one of the two penthouse units. Liked the room a lot but the room needed maintenance. Bathroom faucet and shower-head were trash. Also shower stall had black mold that needs to be cleaned.

Wasn't clean enough,

It was clean. It took a month for the incedentals deposit to be refunded to my credit card. The room was incredibly small, even for San Francisco. Difficult to maneuver a suitcase around.

Wifi was spotty. Toilet didn't flush well. Only 5 tv channels.

Perfect!

I would never go back to this hotel. Poor service and maintenance! Plus the hotel is old needs current renovations. My husband I encountered so many issues that were never resolved. We were told 20% credit would be issued to us for the inconvenience but it hasn't come through Expedia. Here are a few of the issues: 1-TV didn't work most of the time. Only 2-3 channels would show, plus the channel numbers would change. 2-Staff: 2 out of 3 front desk workers didn't speak / understand English well. They didn't convey our issues correctly to maintenance. 3-Sink didn't drain completely, which was awful in the morning! 4-A disturbing sound would intermittently be heard coming from the refrigerator, wall or TV. It interrupted our sleep in the night. We didn't know for sure where the sound was coming from or what triggered it. Overall a bad experience! I wouldn't recommend this hotel to anyone.

Great hotel! Nice breakfast included! Good value!

It was a okay stay for me. Very basic breakfast. The room was clean but too small even for 1 person. The toilet was clean but was leaking water. It's not in a nice neighborhood but public transportation is accessible in a few blocks.