Fairfield Inn & Suites by Marriott Santa Cruz, CA

Exceptional

Rooms were clean and well-equipped. I was not happy with the fitness center--not as clean or well-equipped as I would expect. Hot tub was dirty and towels were scarce. Breakfast was the same as always. In general, a good stay.

Manager was excellent! The overnight staff, hard to find she was really hard to find, she was not accommodating at all!

The facilities are top

All of it. Nothing.

It was clean and kept up well. I would recommend checking the pillows in the room. Our pools were super flat.

The brown blankets are very old and looks dirty. There are marks /prints on the blankets and I dont know what that is.

Very good

THE SPACE AT THE PARKING LOT ITS VERY SMALL BETWEEN EACH CAR. WE REALLY ENJOY STAYING AT THE HOTEL VERY CLEAN, STAFF VERY FRIENDLY AND THE ROOM AMAZING THANK YOU.

Perfect

The room was comfortable and the breakfast was very nice. Pool was a little small but it was enjoyable

Exceptional

The breakfast staff were not as friendly. And the breakfast selection leaves a lot of room for improvement. Our room was very clean. The shower was huge. Overall, the room was very comfortable. There is a small but nice pool area. The hot tub jets were not working when we were there and there was a lot of sand in the hot tub. The fitness center is very small but fine for a quick workout. This is a place I would recommend if you don't mind being a 10 minute drive from the Boardwalk and Main Beach.

The staff was exceptional! I felt very safe and at home. It is rare to have exceptional customer service like what I experienced with my stay here. I will definitely come back and recommend to family and friends! Absolutely nothing! It was wonderful!

We really enjoyed our stay! The rooms were clean, breakfast was awesome, lots of variety! Very pleasant atmosphere, and friendly staff!

Superb

Great hotel. Great staff. Super friendly and warming. Delicious complimentary breakfast. We were whale watching from our 3rd story room! Great experience overall.

Love the property location was awesome within a couple blocks of the beach stuff was really nice. The room was super nice and clean. Loved the pool and hot tub. Will definitely stay here again. Nothing

Exceptional

Easy room access Location was terrible. Nothing nice nearby to do - felt unsafe. AC rattled off and in all night. Paid extra for king but needed 2 queens. Was charged for the king.