Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Bed was very comfy and the AC works great. Also a very delicious taco truck just down the way! (Walking distance)

The rooms are updated and clean. It is close to the freeway and the drive to downtown and the boardwalk isn’t too bad. I would stay here again.

Exceptional

Exceptional

The breakfast was delicious and the staff was helpful if there was something missing or if they ran out any of the items.

Our room was clean and the beds were very comfortable.

nice place …

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Clean and very nice and maintained property

Exceptional

Very good

Checking In was fast, the staff welcoming and helpful. The venue is conveniently located, with easy free parking, and clean, comfortable rooms.

Definitely nice and clean, and great breakfast options

Breakfast was mediocre,not enough seats or food , coffee machines out of service , and only two Tesla charging stations

It was close to the restaurants and others facilities It was really nice and the employees were really friendly

Room was dirty at arrival. The room floor, tub, and tables were dirty. Toilet paper was low.

Everything

Breakfast is pretty good. They also have nice bathrooms, fully stocked with body wash, body lotion, shampoo & conditioner and a hair dryer. they have enough towels and even a makeup towel. The closet has an iron and an ironing board which is useful. We had to wait half an hour to get into our rooms. Our 2 rooms were not ready and we had arrived before 3pm. There was no offer to comp the half hour wait especially with 3 teens and 3 adults. We weren't the only ones who had to wait and then the towels were not ready but we didn't mind cos we had to check in as we were tired of waiting, the drive and the heat combined made things uncomfortable. They also need to clean their pool.

The hotel is being renovated. We got one of the new rooms and it was beautiful. Very nice stay.

This was the best hotel with excellent staff delicious breakfast Need more seating in the food in the breakfast area