Hotel Plaza Londres

Be careful!!! When paying, they force you to pay the booking price PLUS the commission that they pay to booking.com!!! This is not legal! I told them that I won't pay it and it was very unfriendly! Luckily I speak fluent Spanish and could have this fight with them because I assume that most people don't (or don't notice that the price is approx 15% higher than what they booked?) Finally they agreed for us to pay without it but only in USD and only in cash?!?! I am 100% sure they didn't think that we would have it. They didn't like half of the bills that we had with us, finally found the "good" bills and paid a little more and I was supposed to get my change later, of course I never did! They didn't have the room we booked so they gave us a bigger one, but openly threatened us that if we use more beds we will be charged for them. That was between hilarious and unprofessional. Also, while getting breakfast, my husband put himself 3 spoons of eggs and the lady started saying in Spanish "there are 70 people here, there are 70 people here". So it turned out that this teeny tiny plate with eggs was designed for 70 people and the lady was guarding the amount you take?! I put the bread in the toaster myself and she took it out with her bare hands and handed me (whyyy?). The only nice thing is the location. I would NOT stay there again! CHEATING ON THE PRICE IS UNACCEPTABLE

staffs are all friendly and helpful. No windows in the room.

Breakfast. Unable to pay in us dollars. Poor English support. No coffee in rooms. Homeless sleeping in courtyard.

Very cosy room!

Very good

Exceptional

We liked the venue - cozy and nice quarter Ačiū close to the City center Terríble inedible breakfast, outdated decoration, bathroom door that doesn't close, broken air conditioner, no elevator, some hotel rooms have no windows

Location breakfast and bathroom

Beautiful old building in the heart of the Londres- Paris barrio. Lots of amazing historic buildings around and cobblestones streets. Staff were really good and helpful and the room we stayed in was large and comfortable. The breakfast was nice too. it got noisy outside at night with people hanging out on the benches, but they seemed harmless to the tourists.

Passable

Location Does not have elevator, but it is an historical building

Good location not far from downtown. We can store our baggage for free. Room for the second time is tiny and no windows. Limited choice for breakfast.

Beautiful hotel with lovely decorations. Room, bed and bathroom are very good. No elevator!!!

The location, historic zone, the staff always kind and helpful.

Charming, character hotel with good facilities and in a good central location.

From the outside the hotel is beautiful and the area is fascinating. The buildings are beautiful in the streets. The hot water and shower was lovely and the aircon worked well. Breakfast lady was very friendly and reception staff. The people sleeping outside the hotel under cardboard. The dog hair in the single bed on the sheet and blanket. No top sheet on the single bed. Mattresses have seen better days and linen doesn't fit the beds. It's very old. The shower curtain kept falling off the rail.

Location is good. Old building, but it is special. Have breakfast, the staffs are friendly, and they have a cute cat. No elevator. In Friday and Saturday was annoyed by the night club which near to the hotel. In Sunday and Monday was quiet.

Breakfast is enough. Do not expect something like Europe but ok for a start. It's a shame that they offer cheap granulated coffee in South America :( Also there is no English speaker at the Hotel. Communication is a problem. Facilities are bad. Even there is no where to hang your towel in the bathrom. Close to underground station and old town.

The bed was comfortable The room was big It was noisy, the staff, the clubs and the bars downstairs. The breakfast was very simple. It was a weird place. One morning the police came and interrogated the staff. The staff was a bit rude and unfriendly

Everything about the place was great. Staff were especially friendly and helpful. Other guests were friendly, too. A lot like people at hostels, but these were Chileans who seemed either long-time or frequent guests. It was a wonderful introduction to Chile/Santiago. Central sitting rooms plus the breakfast room were comfortable, letting us sit around and visit with long conversations. The front courtyard was special, too. And the ability to walk not many blocks north, to areas of key Santiago history, was great. Our room was very nice. The twin beds we got for family we were traveling with were horrible. That room, too, was tiny and lacked a window. We suppose it was sort of a room for kids, but the adults who stayed in it were not amused. However, even they enjoyed all the rest of the great people at this fine facility.