Hotel Conde de Peñalba

A neat boutique hotel with excellent location The pricing is deceiving. The advertised price was in dollars but when you come to the hotel, they charge you in Dominican pesos, using their own arbitrary exchange rate that was much higher than the current market rate or the street rate. They effectively pocket 5% extra by using their own exchange rate.

Excellent location and beautiful hotel. We had a very nice room with a balcony. The staff is wonderful.

Excellent location in Zona Colonial. Very nice hotel rooms. Friendly staff. We loved our room balcony looking out the town square. Good restaurant.

Location No coffee in the room Very limited bath supplies No elevator

The location was truly exceptional, situated right on the main square directly across from the Cathedral in the heart of the Colonial Zone. We absolutely loved our balcony, which offered a perfect view overlooking the vibrant El Conde Street and the beautiful Palacio Consistorial. Having a quality restaurant on-site was a huge plus, and there are plenty of other great dining and shopping options nearby. The entire area felt very safe and was perfectly walkable for exploring.

The balcony provided exactly rhe view of the Good Friday procession I had hoped . Tv wouldnt work bedside click briken, but that's not why I came to Santo Domingo. No coffee pot or kettle in room and wait staff at rest2zraunt on ground floor cmwere worst ever. Hotel booked cab to airport way overpriced.

Centrally located, clean and comfortable.

The staff were very helpful The room was extremely small. At booking, it was described as having a working table/desk, but there was actually no place to sit, or to open a laptop except for sitting on the bed.

In the center Nothing

Very good Very good

The restraining staff need to pay more attention to the customers They are loosing out on food and drinks. Takes a long time get the attention of the waiters Patio service and restaurant

The hotel is great, it’s a nice place to stay for a short visit at DR Everything was good. Not applicable.

This hotel is located in the heart of Zona Colonial,. We were there around the Independence celebrations and we loved it

Everything was great. No complaints.

The location is great with respect to being at the center of the Colonial Zone. There is a restaurant just downstairs for breakfast and late evening snack options. Being at the center of everything also means if your room is facing the park, you will hear music and street performers until the wee hours of the morning. The hotel walls are well insulated from most of the music in the park, but there are two street performers “buskers” who vocalize opera style on the opposite street corner that was hard to overcome. If you are a light sleeper ask for a room not facing the park or bring wax ear plugs. The balcony rooms also sit directly over a stop sign. The locals like you to hear their exhaust popping when they take off. If you sleep heavy, this location is great!!

Room was very comfortable and clean. Entire hotel looked of a good quality. The location as well was very convenient. My criticism is regarding the staff. We called the night before requesting the book the night previous to ours as we were gonna land very early in the morning and we wanted to ensure that a room is available then. The person answering the phone assured us there was no need for that and we can just check in early as there were other rooms available. Once we reach the hotel in the morning after landing, we are very rudely told by the front desk guy that no that is wrong and we now have to book another night there for 90 dollars or wait two additional hours and pay 20 dollars to do an early check in. We understand that mistakes can happen and that we were passed on the wrong information by the night staff, our criticism is towards the attitude of the guy- no apologies, no empathy, and no trying to find a compromise. We had to wait extremely tired on the couch for 2 hours right in front of the reception while there were empty and available rooms. 2 hours might seem short and irrelevant, but doing that after a sleepless night when we had already taken the precaution to call is very upsetting. We were planning on staying an extra night but found an alternative immediately just to avoid seeing the front desk personel.

Hotel Conde De Penalba is a nice and charming hotel located in an excellent area. It's very close to many restaurants, museums, and main attractions. The historic District of Santo Domingo, Dominican Republic is so beautiful. The only downside is that the hotel does not have an elevator, which may be inconvenient for some guests. Overall, a good option for its location and atmosphere.

Everything was great: the location, the staff. It was cozy and clean, with a comfortable bed and clean linens.

We enjoy the location, the old world charm and the older architecture of the building. The restaurant is great and the music outside is enjoyable. If you want a quiet place this may not be for You, but we loved it. Our air conditioner stopped working the last day and they could not fix it after many hours. We had a black tie event and had to dress in the heat. We had their best and biggest room (1 of 2) but had to move before bedtime to a much smaller room because they couldn’t get the air conditioner fixed. They did not offer us any compensation for this.

That they only have 1 iron, that was shared throughout the hotel.