JAZ Fanara Residence - All Inclusive

Reception Team are the best Thanks Hany, Waleed, Sofia, Tarek and Yasser Will see you soon

Special thanks to reception team, Mr. Hany, Mr. Waleed, Ms. Sofia and Ms. Gaia

Great hotel, very clean and comfortable. Would recommend.

the check in process took ling time

Exceptional

Great location, food is good, friendly staff, animation team is doing a great job all the day Thank you for the reception team Ahmed and Mohammed

Kind staff, good facilities, everything was superb. -

Reception is very good (Mohamed Camel, Mohamed Rashad, shebl hany) Staff is amazing Food is delicious Building and room are very cleaning Nothing

Mohammed on reception is a good person

Beautiful location. Beach with snorkling. LOVE That music isn't super loud. You can actually relax. Distance to facilities when staying at Resedence part can be long, but it's ok. Some sun beds are old. Could consider sun beds with better cushions.

Exceptional

Food - there is rarely a time where you cant get food! Breakfast 7-10, continental breakfast 10:30-12:30, lunch 12:30-2:30, snack shack 12-5pm, dinner 7-9:30. Plus there are two buffets to choice from in the all inclusive. El Medina is down the beach end: popular, busy. La Gazelle is the other end: quiet, outdoor sitting area. There was huge variety in food for all meals. However everyone I spoke to got a tummy bug at some point or rather. I wont fault the hotel for this, as it seems standard for Egypt. Beach - Amazing private beach with one of the best house reefs (all the dive centres visit). Everyone heads for lunch ~1pm and the beach clears out. There’s usually sun loungers available all times of day but if you want a seafront view then either get their first thing or at lunch. You can bring food down from Temple bar too if you get snackish Pools & Grounds - the whole resort is long & thin, with two pool areas at either end. The beauty of this is that there is a super quiet, chill area where no one visits, or the more active beach end, with lots of activations and people to talk to. I recommend exploring the whole resort as soon as you arrive, its immaculate with so many facilities & nooks to discover. Room - I would argue that the Garden rooms are the best. Whilst they're not beach-view, they're quiet and away from the main hubs of activities and pool areas. Be aware that the AC only goes down to 20°C. This is actually an ideal temperature for sleeping though. May was windy, so not too many mosquitoes! Every day the rooms were made up immaculately. Didn't matter if you were away at different times, the staff would come back to check morning or evening if they could do the room, and without being seen! Free 1.5L water bottles were a bonus too. Staff - If you need anything, go to the restaurant staff (particularly La Gazelle staff & Mohammed Emad!). They are so lovely, and will bend over backwards for you. Bad tummy? Reception - Honestly, we found the reception staff aren't interested in helping. If you need anything, the restaurant staff generally know everything and will bend over backwards for you! So its not that you're left without help. Wifi - We were too relaxed to care but Wifi didn't stretch to the rooms & was only available in public spaces. When there were too many people in one place, it was impossible to connect. Singer - Most nights at La Gazelle will have a singer who performs for the outdoor seating area. This may sound rude, but a particular blonde one was a terrible singer who set her speaker far too loud, ruined the atmosphere & drove everyone inside. Staff eventually caught on and she wasn't invited back, then a local Egyptian woman started and was amazing (with appropriate volume). Hope they keep the new one! Resort staff selling things - There is literally everything you could want at this resort (spa, photographer, dive centre). This comes at the cost of people continuously trying to give you a 'good price' on the add on services, and coming back to check if you've changed your mind. This is only an issue if you are down the beach-end of the resort (theyre not up at the other end by La Gazelle). You can apparently get a 'do not disturb' sign for the lounger your on but I never saw any. On the flip side of this, the bar staff will always come over and ask if you want a drink. Egypt is very tip-based so this means people are extra attentive. You're rarely on the loungers at La Gazelle pool without a bespoke drink in hand. Information - You get an info packet on arrival, but there are some hard-to-find QR codes that take you to a portal with loads more information.

Todo en general Todo ok

Everything was perfect I recommend to everyone Ear swabs and wet wipes were missing in the rooms

Exceptional

It was decent. Some of the staff were very arrogant. Some were trying to make money out of you. The overpriced taxi-service was very good but the ones outside of the hotel terrible as always.

Imagine a luxury resort with a stunning pool, attentive staff, and immaculate accommodations. The gardens are beautifully maintained, and the food, especially at the Italian restaurant, is exquisite. Every evening offers entertaining activities, ensuring a memorable stay with top-notch cleaning services thanks to sir Walid. Crazy party every night thanks to Mr. Oscar!

Wonderful and protected from wind sandy beach, especially good for those with kids since you can enter water from that. Coral reef starts about 40-50 meters off of the coastline, and I must say it is beatiful! Staff is very sevice orientated. Special thanks to cleaning boy Mohamed! He was always near and willing to help when we needed it. And cappuccino in lobby bar and beach bar was one of the best I had ever tried. I am looking forward to coming back again soon! English level of guys who work in main reastaurant is poor. "Finish?" is always what you hear when they want to take your plate or clean from a table. "Can I take your plate?" or " Can I clean from the table?" would sound more professional. But, they compensate the lack of language knowledge with willingness to help. So, big respect for that!

Smiley Stuff , helpful waiters , nice sea , warm pool - The location for my room although there are many rooms similar empty .. but they choose the farest room - they had poor animation team - they had electric car didn’t use for the guest

The helpfulness of the staff. Nothing was touch trouble.