The Cockatoo Nature Resort & Spa
About The Cockatoo Nature Resort & Spa
At The Cockatoo Nature Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort to ensure you stay connected during your visit.Arrange your trips to and from the airport using the resort's convenient transportation services booking.Discover the wonders of Siem Reap with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the resort, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the resort's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Cockatoo Nature Resort. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of resort. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at The Cockatoo Nature Resort also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Cockatoo Nature Resort, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At The Cockatoo Nature Resort, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, spa and sauna for ultimate relaxation.At The Cockatoo Nature Resort, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At The Cockatoo Nature Resort, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
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Breakfast was included, but nothing special. Room was great, small balcony / sitting area to enjoy evenings. Location was good. Clean towels, very friendly staff Location was a bit hard to find. Swimming pool water look dirty and nor clean properly. A lot leaves and dirt from trees. It's look like no one cleaned every day . The owner/ manager was not found copule times when I need it talk to him. They have storage area in reception, but it's unlocked, no one there most of times. I wasn't happy to leave my bag there.
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Exceptional
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Good
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The location is the only positive thing about this place. The hotel is completely falling apart. All of the doorframes are so warped that the doors do not properly close and leave a gap. Also, balcony doors barely work because of this. The interior is equally old: Stains on the towels and bed linnens, holes in the mosquito net, and so on. I've lived in Cambodia for 10 years and this was one of the worst hotels I've ever stayed in. Worse than the room was the security guy. He actually told my partner in Khmer "Nobody will be able to hear you", presumably making an inappropriate sex joke. If the doors don't close, and you're the security guy, this becomes extra creepy, especially for female travellers.
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Pool was nice and rooms were clean Staff weren’t very helpful and location was a little too far to walk anywhere
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we had a car and car access wasn't so good with limited parking.
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Good and quiet location. There was a lot of humidity in the room, the bedclothes were damp and then also my own clothes after visiting.
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Door wasn’t square to the frame and found key hard to unlock door twice
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Location was decent, walking distance to centre and night market and river without being totally on top of it. Amenities and facilities were ragged and unkempt. Pool wasn’t cleared or cleaned, apartment door didn’t quite shut and tape had been used to cover the gap, overgrown vegetation around pool area just gave a view of dilapidation.
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Very good
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it’s quiet, the kitchen staff is very kind.. good Wi-Fi, good television channels & refrigerator,.. We stayed in the second story unit overlooking the pool with a small private balcony.. the owner is very hospitable and helpful... The beds are to firm for me.. soundproofing is a concern.. Shhhh to noisy love making neighbors... Haaa haaa haaa
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Good
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The location and lovely swimming pool situated surrounded by different palm trees , nice and quiet area close to town centre. The room was spacious and clean . Nice breakfast but not much Chong the choice as it wasn’t a buffet
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There are better hotels The bugs
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Pool was lovely and refreshing. Location easy to get into town but quiet. Breakfast was nice but could do with more coffee which was promised but never arrived each day. Property was a little tired. TV only accessible via a streaming app that you need to have on your phone or it does not work, not even local channels.
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Exceptional
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Great location. Nice pool. Quiet. Great value for money. Friendly, helpful staff. Breakfast choice a bit limited. Very tired room/bathroom.
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Breakfast was alright .. not a huge selection. Staff was really really good just a bit dated ....
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Our room was spacious and comfortable, pool was refreshing, breakfast was delicious, air conditioning worked well, private balcony, quiet surroundings, coffee, tea, hot pot in room, nice warm shower/tub and very peaceful. Loved the morning birds and frogs in evening. Beautiful flowers and trees everywhere! Took advantage of a very nice massage too, which was great and affordable. Location was close to town near restaurants and night markets for shopping. Nice airport transportation in luxury SUV. The best parts were Kim and the staff who were incredibly nice and hospitable! ? Some maintenance (such as bathtub caulking, mold in places) needs attention. One shirt was lost in laundry, but they made big efforts to try and locate it. Also railing on stairs to room is metal and is very hot to touch in the sun.
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The breakfast was nice with fresh fruit and food cooked to order. The place which I am sure was charming in it's time, is now very dated and neglected. The manager also seems to try to overcharge for everything, tuk tuk, laundry and tried to charge 4% to pay by card where other places charge 2/3%! The room was spacious, bed comfortable and good shower and linen changed every day. We didn't use the pool as it didn't look particularly clean.Easy walk to loads of bars and restaurants and to pub street Hope someone restores it to its former glory.
