The TrailHead

Staff was a little hostile in the beginning the way the office lady talks is like if she knew us for years very dry and confusing asking if we had checked our phones for instructions on how to get in to our room usually it’s pretty straightforward go in the office get a key card and with a greeting but this time it was definitely a different check-in experience other then the floors being a little dirty and some of the bathroom hardware falling off the walls it was good stay

The pictures look nothing like the actual rooms. Beds were awful, carpet is disgusting, surfaces were extremely dirty. We brought our dog and he pulled out a subway sandwich wrapper with the sandwich in it, out from under the bed(not ours). It’s clear the cleaning staff did not clean the room other than change the sheets. We had came back from a concert and didn’t see everything till it was too late to request a room change. 0/10 will never return. Very disappointing.

Just gross

I loved the hot tub in the room, you can also have your pet, It took a long time to fill the tub and ran out of hot water.

Need more chair and bigger table. Please change the curtain into bigger one. The Curtain. Too short for the room.

Location Room

Close to downtown walking distance

I liked that we could check in late and there was a lock box. The size of the room was really nice. The only problem was I couldn’t connect to the WiFi

Good for the budget, friendly staff. Perfect location.

The old school taste to the property keeps it conventional & for a great price.staff was very helpful with my booking. Close to all restaurants walking distance. Beautiful scenery. I would say give this place a try. Thanks trailhead for the clean room an appreciate the helpful staff for my after hours arrival

The room is in need of an update. The carpet was visibly decades old. The air conditioner cycled every few minutes and was loud. The location is great, easy to walk most places. Its fine for a night, wouldn't stay longer.

Took half hour to check in. They didn’t recognize my two night reservation. I had to go get my confirmation to prove it. Charged me $116 for one night; cancelled that. Then charged the $188 for two nights. Lots of confusion. And aggravation after a tough day of travel. Room 121 had no chair so I brought one in from outside. Pool was inoperable looks like for ten years. Giant crater pot hole at beginning of driveway and 50. Dangerous on motorcycle. Place has seen better days. Looks like the place has residents. All kinds of skinny people walking around really slowly.

Could not sleep due to air conditioner sounding like a diesel truck all night

I liked the location. Just a short walk from heavenly. I liked how affordable it was too. At the end of the day, you get what you pay for, so I knew exactly what to expect. But The Trailhead surprisingly exceeded my expectations with its cleanliness and down to earth professionalism. Great place. I likely will stay again. Frankly im easily impressed, so I will be leaving this box empty (aside from this message)

I had to make an expensive late night reservation at another hotel, where the service was miles ahead. Avoid if possible.

The Trailhead Hotel is a great option when you need a place to stay at the last minute. During busy times in Lake Tahoe, when hotel prices skyrocket or everything else is booked, this hotel is usually available and gets the job done. It’s not meant to be a luxury resort or a place for an extended vacation, but it’s perfect if you just need a clean, convenient place to spend the night. If you’re looking for a last-minute stay without breaking the bank, I’d definitely recommend it. The only thing I would improve is the mattresses. They could be a little softer, especially for guests staying more than one night. Other than that, the property was a great option for a convenient overnight stay.

Clean room great staff plenty of parking love that it’s dog friendly

It was a nice place to stay for 2 nights, being busy both days and basically just sleeping there. Walking distance to the Edgewood Golf Course, which is why I was in town

Smelled of smoke even in a non smoking room Had a bunch of baby mosquitoes dead and alive in the bathroom area.

The only positive note is that the staff members were friendly.