La Quinta Inn & Suites by Wyndham Spokane Valley

This is our go to hotel when we are in the area. The staff is always friendly, the rooms are always clean and the breakfast is always hot and delicious.

Good

Very good

Terrible communication

Breakfast was good, except for availability of fruit. Oranges were so thick and tough they could not be peeled. My granddaughter fell in the shower and hurt her tailbone so she could hardly walk. The tub was slippery and the shower mats they supplied were substandard which contributed to the fall. (Previously, there had been a review from a customer reporting a fall in the shower leading to broken ribs). When reporting the fall and the injury to the front desk, there was no manager present or available for contact. There was no procedure for injuries. We were told to wait 2 days to talk to a manager. The only response from the front desk was they would call an ambulance if needed. When the manager finally contacted us after 2 days, he was very rude.

Very nice staff, clean room Super small elevator

A fine hotel.

Breakfast was good and the rooms were clean. The beds though were incredibly uncomfortable and some of the worst we’ve had at a La Quinta ever.

The breakfast was everything you would expect. The staff was constantly cleaning and refilling during busy hours. They had gluten free options for me and everything was yummy. The trash can was hidden behind a table and hard to find. It was no big deal.

Superb

Our room had a terrible smell to it, like mildew and chlorine. The carpet was coming up in lots of places. The tub had mold around it so we did not use it.

The bed we had was pretty broken down. But we only had to stay one night. The room just felt stuffy no matter what temperature we had it set at. Not our greatest stay at a Laquinta.

Close to the mall and the staff were nice Pretty rundown for the price

Late arrival and staff was alert, kind and very informative! Facilities were clean and well maintained. Breakfast was plenty and delicious.

Carpeting in areas needs to be replaced. No complaints at all about everything else. Staff was super nice😁

The info on email said pool is open 24 hours which in fact its not. The top blanket had stains or whatever on it. The curtains that you pulled closed where dirty. Bed was actually comfortable. However the pillows are the smallest I have ever seen. Almost like small square throw pillows. Not sure I would stay again.

The room was extremely quiet and clean. We slept well. The bed was so comfortable. Breakfast was hot and wonderful

Clean room & helpful staff.

Location Being in the basement

Superb