21C Museum Hotel St Louis

The hot tub and pool were great. The room was okay. The service at the restaurant and bar was great as well.

The room and the hallways were not clean. Some hotel staff were not friendly. Didn’t feel comfortable.

I loved the stay at this hotel. Once inside, everything and everyone was beautiful. The only thing that could have been better was the parking situation. Even so, I found a place to self-park each night and felt safe going and coming.

Horrible valet customer service

Location

The stay was fine. A little bit of an older building, not really my style but nothing wrong with it. I did pay the $50 a day for valet so my car wouldn’t get stolen so be mindful of that.

Such an amazing place. We were on a road trip and needed a place where everything was there. This was it! We LOVED the pool and spa. And the art exhibit was beautiful!

This hotel was a fun experience for our family with really nice spacious and clean rooms and an amazing pool and fitness center with lap lanes. There is a coffee shops with breakfast for purchase but be prepared for really long wait times for food. Great location for downtown experiences like Busch Stadium Union Station and City Museum

The parking

Beautiful hotel full of art. Bathrooms were nicely clean and renovated. Staff were very nice.

This hotel is really interesting because it’s a very old (1926) YMCA so has a HUGE , really nice indoor pool for a hotel- and hot tub and spa amenities. The museum is also very interesting. The huge problem with my stay was lack of staff. Restaurant: closed for table service, had to order at the bar, and it took three selections from the menu until I was not met with “I’m sorry we’re out of that”. (And not a Big menu to begin with). Then in the morning, same thing at the cafe , out of many items, payment machine not working etc. the staff that were there were super nice and doing there best to be very helpful, but not a great experience

Beautiful hotel

Everything was great!

This place is very nice and modern. The room was clean and nice. Checkin and out was great. I believe the front desk worker was 'Mae' She was so nice and helpful in a quick and easy to understand manner.

Nice staff, good location & nice room.

Nice, comfortable.

The massage therapist was amazing! The property was really nice. I will be back if I travel to STL again.

Exceptional

Very upscale Parking

Its probably a better hotel for adults and couples vs kids. With Museum in the name I expected a bit more kid orientated hotel. Room was small but bathroom was very large compared to most hotels. The hotel doesnt have many restaurants near by. U need to drive or uber to other parts of downtown for options.