Days Inn & Suites by Wyndham Sunnyvale

Staff was nice, breakfast was according to expectations and rooms were clean. The only thing I did not like was the automatic lights in the sink area and bathroom. The one in the sink area got triggered every time you turned in bed, we had to cover it up to be able to sleep without light. Not really a necessary feature they added there.

I loved how inexpensive it was to wash my clothes at thw laundromat on site

Overall I felt unsafe. The parking spaces next to the room were used for car or truck repair. The bathroom window was broken and could be entered from outside. The TV wasn’t set up correctly. TV was hanging at an angle with random cables were loose. The room clean. The maid entered at 7:30 AM, unannounced. Desk clerk disappeared for 20 minutes. Leaving guests lined up waiting. Very bad front desk etiquette. Holding a phone call on AirPods while checking me in.

Okay.

There is a lot to say about it, but generally it's basically a motel not a 3 star hotel.

A

Perfect value. Wouldn’t hesitate to stay again.

Not enough handicap parking. Also my room not handicap shower

Bed comfortable Bad neighborhood Roach in room Outlets poor Parking bad Breakfast incomplete

Excellent place to stay clean and big rooms outside looks a bit dated but rooms and service were good.

The room was huge

Workers were very helpful when I pulled up. Overall, very good stay. The only issue I had was that there were cobwebs and three spiders in the corner of the room. How this got past cleaning, I don't know - especially since the rest of the room was basically spotless. For the price, I recommend.

What I liked most was the cleanliness of the room and bathroom. Everything was very clean and well maintained, and housekeeping did an excellent job. The bed was comfortable, and the suite itself felt organized and pleasant during my stay. I also appreciated that my belongings were respected by housekeeping. Even though I had asked not to have the room cleaned because my personal items were spread around, they carefully made the bed and cleaned the bathroom without disturbing my things. Check-out was quick and easy, and I also appreciated that my luggage was stored safely after check-out until I returned later in the day. What I didn’t like was the inconsistency at the front desk. The check-in process felt disorganized because the receptionist assisting me seemed unfamiliar with basic procedures and had to repeatedly ask another staff member for help. I also received almost no information about the hotel during check-in, such as Wi-Fi details, breakfast information, amenities, or check-out policies unless I specifically asked. Another issue was that housekeeping entered and cleaned my suite even after I placed the “Do Not Disturb / No Cleaning” sign on the door and personally requested no service. Although nothing was disturbed and the cleaning itself was excellent, my request should still have been respected.

Clean

The rooms are new remodeled. They are spacious nice and clean. It was a good experience. Overall I would highly recommend this motel for the price and the quality.

Room was very clean, spacious, and comfortable. It looks like some renovations are taking place. There appears to be various colors of paint spots on the outside walkways. The outdoor rubber mats in front of the entry doors are worn out and should be replaced. There was also a gap between the bottom of the door and the thresh hold plate. I rolled up one of my own towels to block this gap.

Good

My room was horribly outdated and in an embarrassing state of disrepair. When I found a live cockroach running around by my feet, I went to management and asked for a refund. They refused. They insisted I have a suite instead, and then proceeded to show me one while there was a person inside of it. They were as shocked as I was that we were there opening their door without permission. Horrid experience all around. Unbelievably bad, especially considering the price! I left without my refund and found a WONDERFUL place for even less money.

The outside looks very non-maintained, photos of the room online are miss leading and make the rooms look nicer then they really are. The sheets and towels had stains on them and everything is very old and outdated, there are also people who live there for extended time and have loud BBQ parties outside till late night. Staff was friendly though, kinda weird that the people who run it like live in a camper trailer in the parking lot taking up several parking spaces which would be nice to have for guests cause the parking does get pretty full there. Just mostly upset that the rooms didn't look as advertised and for the price was not worth it.

Hours and where breakfast was served was not provided. Staff needs to be more friendlier and welcoming.