Members-only rates
4.7 / 5 Excellent

Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan Plaza – Surabaja, ID
Four Points by Sheraton Surabaya, Tunjungan Plaza – Surabaja, ID
Check in 3:00 PM
Check out 12:00 PM

About Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza provides flawless service and all the necessary facilities for visitors.Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Each accommodation at Four Points by Sheraton Surabaya, Tunjungan Plaza is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, bathrobes and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.No matter your specific dietary needs, rest assured that Four Points by Sheraton Surabaya, Tunjungan Plaza provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. License Number(s): 55110

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Full kitchen / kitchenette
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.7 / 5
Excellent 311 reviews
  • Engine customer Jul 2026

    Location is superb, breakfast buffet was great. This hotel offered everything with good value for a 4 star hotel. Me and my parents have been regularly staying here almost annually for our annual homecoming trip. Best part was of course that the hotel is directly connected to the huge mall next door so getting around and getting access to supplies was efficient as ever. Everything is perfect so far.

  • Engine customer Jul 2026

    None

  • Engine customer Jun 2026

    We’d like that the property was close to shopping and restaurants and that the staff was so helpful in giving us ideas of where to go to see tourist sites It really wasn’t anything nothing about this property

  • Engine customer Jun 2026

    Location was excellent and room was so comfortable Lifts are a little slow

  • Engine customer Jun 2026

    The hotel very clean and the breakfast was delicious . The hotel stuffs very kind and always ready to help, the hotel location is excellent. Good value for the money. None.

  • Engine customer May 2026

    The staff went above and beyond to remember my Birthday. They gave me a surprise birthday wish at Breakfast. Overall the staff were attentive and ready to assist you if needed. The hotel is attached to a big mall "Tunjungan Plaza"; Food and shopping paradise. If you are lucky enough to be in Surabaya on Sunday Car Free day, you can walk out of the hotel and join the vibe of the local people on their walk, exercise or explore on foot the area close to the hotel. The kopitam coffee shop " Ahpek" is around the corner of the hotel across from the Hotel Majapahit. It's a must when visiting Surabaya. The buffet breakfast spread could have more Western choices, but it was tasty and satisfying. Golden blue Bird staff is available at the concierge if you need to rent a car hourly with a driver to see Surabaya in a nutshell. It's very affordable rather than a taxi ride to several places. Keep in mind that the city is rather big. But the primary cultural hot spots are not far from the hotel. Nothing that I can think of.

  • Engine customer May 2026

    Hotel staff so friendly and provide good service

  • Engine customer May 2026

    Room was spacious and clean. Location is convenient and close to the mall. NA

  • Engine customer Apr 2026

    I always stay here when visiting Surabaya. It’s connected to the mall. Very convenient location and upscale hotel. Nothing

  • Engine customer Mar 2026

    None

  • Engine customer Jan 2026

    It’s location Nothing

  • Engine customer Jan 2026

    Breakfast had a superb selection of local and western foods, location right next to the Plaza is awesome

  • Engine customer Nov 2025

    Strategic place, neat and clean, food variety for dinner and breakfast fantastic, services super! None

  • Engine customer Sep 2025

    good and recomended

  • Engine customer Sep 2025

    Near to mall and located at downtown Surabaya area

  • Engine customer Aug 2025

    Very nice place, comfy bed, good shower, clean, modern, good location

  • Engine customer Jul 2025

    We stayed very short time at the hotel and during our stay everything was perfect. They have nice open buffet dinner available in the Lime restaurant and it is a very good value for money. I recommend it. Everything was good

  • Engine customer Apr 2025

    Pls serve WELCOME drinks to guest during check in No welcome drinks

  • Engine customer Apr 2025

    Convenient with a mall attached to the hotel

  • Engine customer Apr 2025

    Superb

Frequently asked questions about Four Points by Sheraton Surabaya, Tunjungan Plaza

Does Four Points by Sheraton Surabaya, Tunjungan Plaza have free Wi-Fi?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer parking?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza offers free parking on-site.
Does Four Points by Sheraton Surabaya, Tunjungan Plaza have meeting spaces, conference centers, or conference rooms?
Yes. Four Points by Sheraton Surabaya, Tunjungan Plaza offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a fitness center?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Four Points by Sheraton Surabaya, Tunjungan Plaza located, and how walkable is the area?
Four Points by Sheraton Surabaya, Tunjungan Plaza is located at Jl Embong Malang 25 - 31, Tunjungan Plaza, Surabaja, ID 60261. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

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