Hotel Rocks

Very convenient in Shinjuku very close to t taemoo he huge wonderful glen (park) and the gay district. The room was very small. I should have selected a larger one.

The hotel does not serve any breakfast. Nor does it claim to. It is located on a side street in Shinjuku and is a 10 minute walk from the Shinjuku metro station. The room was tiny even by Japanese standards but the staff were super helpful even by Japanese standards. Mrs. Josi Godaka at the front desk was extremely helpful, gave me a lot of useful advice and went out of her way to book a taxi for me when i found it difficult to book one. The room was absolutely tiny and had no window/ventilation.

Nothing Very bad Nothing Very bad

Complimentary wine and small snacks. One major complaint: my room was big, but lacked a desk or a chair, though there was plenty of space for both.

Best location, room is very clean, staff is friendly and helpful, recommended

It was right by the shinjuku gyoen garden, shinjuku pit inn, a 7-eleven and only a ~10min walk to the Shinjuku train station. The staff was extremely nice as well.

No food at the hotel. Lots of food options near the hotel. Took a bit to get used to having 10cm of space outside of the window.

Clean, lots of amenities, felt safe

The location was great. The area had great shopping and restaurants. Public transportation was close by and easy to access. The hotel staff were friendly and provided assistance with recommendations of sites to visit

The hotel was beautiful! You can tell it is most likely an undercover love hotel BUT that doesn't matter, the rooms are so clean and gorgeous! Every time you leave for the first time of the day they ask if you'd like your room cleaned and if you want new amenities! The bed was huge and super comfy, I also loved the adjustable lights. The staff were so kind and always greeted me whenever they saw me even if it was just housekeeping! Most of the staff speak fluent English as well, good for foreigners. The location is also very convenient, right next to a lot of station entrances and the walk to the station is about 8 minutes. If I ever come back to Tokyo I will 100% be staying here again! The only thing that was mediocre was just the wifi, it wasn't bad though. It would just be a little slow every once in a while. But was stable for the most part.

Location was great, customer service was good & the complementary wine : KODAKA JOSIE at the front desk was fantastic - Thank you for all your help The funky smell in the elevator

Cool interior, clean, helpful staff, comfortable bed, large tv, convenient location. this was not a problem for me but the property also operates as a "love hotel" which can be rented for short term intervals for couples to spend some "quality" time together. Don't let that scare you. rooms are superclean and you can request cleaning services when you go out for the day at the front desk. also my room did not have a bidet toilet.

Location way good, close to national stadium, restaurants and entertainment. Room was small, but ok

How inexpensive it is

the location is very convenient! Staffs are very nice and friendly! 1. The room was extremely small and has a moldy smell. 2. No windows that can look outside. 3. Extremely noisy from the outside and inside. The hallway plays music 24 hrs nonstop. And the doors are made of metal so we hear loud door slamming sound all night long! Could barely rest at night! 4. The bathroom looks very clean but has a very unpleasant stinky smell, it appeared 2 days after we checked in, it was so bad, like a dead rat rotting under the floor or above the ceiling, the odor was intolerable.

The bathroom was quite bad smell

Good location to walk lots of places to eat and shop within walking distance to Shinjuku Station.

Great but noisy location in the heart of the gay district. The room had an unpleasant smell (mix of bleach and cigarette smoke). The bathroom had a portaloo/potty feel about it. The were helpful and pleasant.

Exceptional

Nothing We booked for the night and did not end up staying. As soon as we got to our room we started looking for aomewhere esle to stay. As two women travelling alone we felt so unsafe. They then tried to stop us from leaving by holding my bag. We felt completely unsafe.