Redac Gateway Hotel In Torrance

Most of the cardio equipment was broken. Staff needs to be more informed of the hotel’s amenities, specifically how much laundry costs and where to get change for the machines. Instead they gave those who do not read or speak Japanese a form written in Japanese. Make it make sense.

The staff handled it ok but she could have been nicer. I didn’t like it when she took my id inside the back room without explaining clearly why.

Clean room, friendly staff quiet area

Clean classy. Simply great hotel.

The room was dirty and outdates. Poor sound insulation.

Asian people

Hotel was well kept, quiet and clean

The room was so quiet, it was great. Also very spacious. The bathroom had a Japanese toilet/bidet.

we were not warned of the overnight street construction (our room was facing exactly to the street, Western), and I do not know if the hotel staff was knowledgeable, preventing us from sleeping and resting.

The AC was a little off.l, didn't see to get as could as it should but did enough to not feel the heat outside

I like this hotel. But they really need to improve the gym. None of the machines work. It would also be nice if I could watch YouTube on the room TV. Apart from that, everything good.

Bathroom and toilet was amazing

Rude staff that didn’t believe in customer service. We had 3 people in our room but only 2 bath towels. Staff didn’t want to give extra towels. Run down hotel. Room floors weren’t completely clean. I don’t eat breakfast but wanted to have coffee with my husband and son while they ate breakfast. The rude worker said, “You can’t have even 1 bite.” Then she stood by us and watched me the whole time to make sure I wasn’t eating. DO NOT STAY HERE!!!!!

This was the worst hotel experience I have ever had. The staff was incredibly rude and treated us like we were a nuisance vs a guest. I would never stay at that hotel again.

Excellent

Clean room. Great bathroom. Amazing breakfast. Quiet. Parking is wonderful. Great hotel.

The bidet is a plus, the tub too. Breakfast with a small fee, but its worth it as it has japanese and english breakfast. Clean rooms. Quoet, bed is comfortable. Theres 24/7 coffee too.

Excellent Japanese style hotel.

Cozy n Clean.

Great location and option for a 1 night stay before taking a cruise, while also close to the beach