Red Lion Inn & Suites Tucson Downtown

AC is the biggest complaint, cleanliness is the second I saw a hair on a baseboard in the rr & had a small stain on one of the sheets in the room when we got in, last is the lamps, one went out after being on for 15m and another I was too scared to turn on bc *see photo*

CLEAN ROOM, GREAT STAFF, PLENTY OF PARKING SPACE.

The staff was AMAZING!!!! The check in guy was super friendly and helpful and our cleaner even helped my sister carry here her bag down the stairs <3 We were able to park right outside of our room. If I am in Tucson, I will stay here again!

The place was clean and pretty well maintained and, for the price, was a good value. Breakfast offered a good variety and even had some hot choices (though my favorite hot choices - scrambled eggs and sausages - were only offered once while I was there). There was a bad smell from the bathroom, but I think it was the drain system and not something the hotel could do anything about. Housekeeping came by every day, which seems to not be a regular thing anymore. There were some inconsistencies in service (I couldn't find the ice machine - the outdoor sign pointed in the wrong direction - and there was no one at the desk to help me; there was no coffee at breakfast my last day there and the orange juice was mostly water), but, overall, still good value for the money. Being next to I-10 and just outside of the main downtown area, the hotel is very convenient to many sights, restaurants, and shopping areas and a very good location for day-tripping.

Very nice staff and helpful. Unfortunately the place just not on their best. Trash was not cleaned outside my room.

The customer service was really good, but I would really recomend that they have security around the premises. There's a lot of crackheads, and shady people around the area. The smell of marihuana was really strong around the area. The rooms need to upgrade the AC, because sometimes the small AC doesn't cool the whole room.

I don’t recommend staying here if you wanna suffer of a heat stroke. The AC DOESNT WORK, when we first walked in the room was burning hot and then we turned on the ac to see if it needed a bit of time to cool the room, so we decided to leave, by the time we came back the room was the same temperature. We ended up having to ask to borrow some fans from a family member and it still was so hot. I ended up feeling so sick after that because I felt dehydrated and worse part is that I’m pregnant. Again do not stay here especially with this Arizona heat.

The pull out couch the sheets where dirty when we got there.

I was charged $75 dollars for a towel I used to clean up a spilled drink they never went over having towels for stains specifically like they said we should have been told all the rules just sorry it’s gonna be $75

Staff was friendly. Room was big. Floors needed to be replaced. Bathroom was clean, and I had enough towels. The breakfast in the morning was good. Had eggs, sausage links, and beagles. For the price is vas a good value.

Nice place for the price we paid!

Exceptional

better than expected! <3

Very nice staff. The breakfast was good and filling (standard budget motel breakfast items). AC worked.

Exceptional

Breakfast is great and the staff are great as well everything is great

Everything

Exceptional

Air conditioner was broken allegedly they came and “fixed it” but it went out again. The whole system

Clean room, staff were very friendly and helpful, parking was good but it was hot in the room the ac worked but only if you stood right in front of it. It definitely didn’t cool the entire room sadly but everything else was good, a good stay but bring a fan so the air can circulate haha 👍