WoodSpring Suites Virginia Beach

The room had a broken hair rubberband on the floor under the bed, the bathroom sink had sticky residue spots around it, and the edge of the counter in the bathroom was very dusty. The 2 queen beds only had one very flat pillow each. The room only had 2 towels and 2 wash clothes, no hand towels. As a suite the room had a small stove, microwave, and full sized refrigerator, but no kitchen ware. No forks, no dishes, no pots or pans, no coffee maker. Remember the only 2 washcloths and no hand towels? That meant no dish cloths either. Not a deal breaker, but there were only 4 hangers, no hair dryer, and no iron and ironing board. I had to buy: hair dryer, cups, plates, paper towels, forks, spoons, and was lucky to borrow a coffee maker. Overall I very disappointed. If I hadn’t booked through Expedia, and if the stay wasn’t through a holiday and festival weekend, I would have canceled my stay, demanded a discount on the first and only night I stayed, and gone somewhere else. Unfortunately, the area lodging was booked solid. I would not recommend this business unless you are out of options, and are not planning to use any of the amenities. Other than the night staff that took so long to arrive and check me in, the staff was friendly and professional.

It smelled really bad and things was really dirty… I was so scared that the room had bugs…

The whole first level smelled like cigarettes. The room had a strange scent to it.

Friendly staff and great location

So the staff at two hotels essentially said, we dont care that you have a reservation, go f yourself.

Roaches not infestation but c one every now and then as u probably already know .

Location Everything else

Dirty and smelly The room stunk

The room stunk

Nothing ! I never got checked in no one was at the front desk No one checked me in . No one was at the desk I sat outside 4 hours and nothing

Not bad for the price. I’did got cleaning supply and clean the room and that help to remove the smells of smoke or what ever that was. I know the person after me will be happy to get that room so nice and clean and left it smelling so clean .

They are ..scammers..they have taken money from me again ..for sleeping .4 deys leter ...the call to the service was terrible..the answer was sorry for the mistake but we will not refund the money ....

I had a great experience at Springwood Motel in VA. Rhonda was amazing and very helpful throughout my stay. All the staff were kind, welcoming, and always willing to answer any questions I had. They were also very accommodating with any requests I made, which made my stay feel comfortable and easy. I really appreciate their hospitality and would definitely recommend this motel.

Bad

Nothing it was disappointing It was very dirty not clean at all The pictures on the website didn’t match the actual place

Hoorid. This hotel could have coined the term "flea-bag." Discusting. Bugs everyhere you look. Never again. HORRID.

The worst hotel I've ever stayed in. Dirty. Unsafe. Had us sign several documents stating there are no refunds once the room is signed for. Absolutely nothing. I would never stay there again. One of our employees ended up sleeping in her car because the room had cockroaches.

Thank you Imani! So, no matter what may occur here,.. The staff are above board. Imani is especially helpful and thoughtful as well. She goes over and above what you may expect from any staff. Even when you may be having a bad day, Imani will lift your spirit with encouragement and A+ service. She is a rare find for any company and I expect to see her running the whole show at some point soon! Thanks again for caring 🙏

The service was great, they did me a huge favor that I truly appreciate. The other guests were considerate and polite. Just my toilet not working and the bed being a bit too hard and probably need to be replaced.

It’s quite Pick up truck they need own space for parking