Courtyard Marriott Waldorf

Clean rooms

The room beside us waa very loud, so much so I thought people were fighting and yelling in the hallway in fron of our door but it was just the joining room. The TV volume overshadowed our TV volume. The guests next door were smoking cigarettes and Marijuana which made out room smell like both of those. We did alert the staff to the issue and requested to move. The staff were understanding and helpful and relocated us. The amenities were iffy as the pool was closed and unaccessible. The workout room was accessible but the key swipe was broken and the staff assisted with entry. As I said it can do if you are just passing through. But you may encounter an issue or 2.

The room was clean and no real signs of wear. Plenty of shopping and restaurants nearby. The staff was friendly. Parking seemed ok. Unsure if there were additional spots along the back or side of property.

Shops nearby, friendly staff, free parking, and clean room.

There was hair all over the bathroom floor, we had no power early in the morning for about an hour or so, the shower water was warm not hot at all, there was a sign that said the pool is closed until further notice. HIGHLY DO NOT RECOMMEND

The elevator was broken. Had to drag my belongings to the 3rd floor. Refrigerator bottom broken and ice bucket was dirty.

The customer service was excellent from the receptionist. She assisted us throughout the process along with attempting to cancel a reservation. As the facility didn't have the available room. My daughter's found bugs in their room.

The hotel was ok and in a good location. My major problem is being nickel and dimes for features that are free even in most economy hotels. They advertise breakfast is every morning from 8:30 - 10:30 AM but neglect to inform you of the hyper inflated cost. As an example; a cup of coffee that the front desk clerk pumped from a storage container was $4.50. Breakfast food was equally overpriced.

Exceptional

Exceptional

This hotel definitely has some challenges. However I do have to say that after bringing my concerns to the management they really did their best to go above and beyond to make things right.

Convenient location! The property had nice curb appeal and lots of restaurants nd shopping close by. Our bed/ mattress left both my husband and I with stiff backs in the morning. The bathroom was updated, very nice except for some mold on the bathtub grout! I was very disappointed that there wasn’t a complimentary bottle of water upon check-in and wished Marriott would offer a coffee in an urn near the reception desk.

Very good

Property did not meet expectations. Room was very awkward with TV viewed from the side of bed not the foot. Bath tub was extremely small. Window ledges were extremely dirty. Light from hallway was very visible in the room. Not very sound-proof. Noisy hallway. Toilet was extremely low. Few tissues were left in box and when used asked for replacement but was told they needed the empty box before a replacement was given. Pool was not available but was not made aware of this until after check-in. Overall was not a good experience.

As far as the property itself is concerned, the pool is and apparently has been out of service for several weeks now. Had this been made known prior to booking I probably would have opted to stay elsewhere. The hotel seems to be a bit dated and it just did not fit the standard of other Mariott hotels that I've stayed. In all honesty the Holiday Inn Express up the street is a better stay AND they offer free buffet breakfast. In a nutshell, I won't be back to this location and definitely won't recommend to it others.

No breakfast staff.

Super clean, the staff was really nice and helpful. Close to everything. No continental breakfast.

Na

Yes

Superb