Comfort Suites Williamsburg Historic Area

This is our first staying here. We are coming back again and will be staying here in a month’s time. The breakfast was good.

They stay

When we arrived somehow my reservation was canceled even though I had already paid for it. The available room I got to pay for again smelled bad and had stains on the carpet. Woke up to the fire alarm going off which lasted for at least 30 minutes. Needless to say I would not recommend this hotel.

Staff was helpful and nice but the breakfast staff needs more help, very full and only one woman was refilling and cleanings. Room was clean and comfortable. Plenty of parking.

Love staying here when we come down. Always clean. Staff always friendly. Never have a worry here.

extremely clean, water bottles should have been in fridge ok- staff was amazing - air conditioner was loud breakfast was very basic

the breakfast could use more healthy options like fruit or oatmeal and real brewed coffee

We really enjoyed breakfast and the cleanliness of the hotel. Our room was large and comfortable!

The breakfast buffet was absolutely wonderful too! It was a little crowded but totally worth the wait. The staff working the buffet area were extremely helpful and replenished items quickly. Looking back, I am sure it was crowded because of their reputation of having a great buffet! Overall, if you are looking for a clean, comfortable hotel with an outstanding breakfast buffet look no further. I researched many of the hotels and read many reviews before booking here. Save yourself the time and book here… you won’t be disappointed. I sure wasn’t!!!! Great job! I will be staying here again next year when we return to Busch Gardens!!

Not much can be done about the beds...but would be good to know when advertising that the beds are firm. I have a bad back and was in constant pain. I didn't sleep well. As for the fire alarm, I'm grateful that it worked, even if it was a false alarm. Also, the breakfast was decent. We came down late, so there wasn't much left...but that was our own problem. I don't think I will be coming back to this establishment. :(

It was generally a nice experience. Breakfast was good and enough variety.

Clean and accessible to areas we had plan to visit.

My family of 4 stayed 2 nights while going to Busch Gardens and Water Country. It is in a great location, has friendly staff, and is clean. It had a great family atmosphere. We do not have one negative comment about our stay and we will definitely book this hotel again when we return.

Hot tub Nothing

Exceptional

Good

Everything was good

Very clean, staff was great.

The location was convenient. The staff was somewhat helpful and personable. The rooms were very dark. The elevator was constantly wet due to pool guests. The breakfast was swamped and ran out of food often (even ketchup). The guests above us were extremely loud and disrespectful. I had to ask management to ask the guests to quiet down. The beds were lumpy and uncomfortable.

breakfast was exceptional. room was clean and beds were comfortable. better than i expected and will stay here again. can't think of anything