Staybridge Suites Williamsville Buffalo by IHG

Exceptional

Amazing hotel, very friendly and helpful staff most importantly, clean, easy and right near everything very convenient

It’s nice that you have 1 bedroom and 2 bedroom suites available to you. I do wish they had a jacuzzi with pool. The staff was spread a little thin at breakfast. The man had to operate the front desk and monitor the the breakfast food.

The staff are very helpful and accommodating. The rooms were clean. We had all the amenities that we needed.

Very good

As others noted, this hotel was recently renovated, but there are still remnants of the old hotel which are icky. Old door frames, the ceilings etc. the beds seemed nice and clean, but when i opened a pack and play for my baby, there was a maggot in it. I opted to return it and have the baby in the bed. The exterior door in the back also doesn’t close unless pushed close, which is not great for security. The staff was nice and they accommodated shortening our stay, despite it being requested 1hr after the 6pm deadline the week before.

I had a great experience at the hotel. I drove all the way from Connecticut to my graduation in Buffalo, I was tired so I asked if I could do an early checkin and they did it for me without me paying extra. Also, I was told I could extend my checkout to 2pm instead of 11am and that was very good for me. Overall I loved the experience

Nice place to lodge except isolated case of one unfriendly staff

Best staff, room, breakfast, everything!

Disappointing

Superb

Clean and well organized kitchen. Spacious living area with basic but attractive layout and decor. Having a separate bedroom was very nice. The grooming area, with lighted mirror, sinks, closet, abundant drawers was separate from the toilet and bath which is nice. One glaring oversight was positioning the bed directly and almost touching the heating/cooling unit. No one enjoys sleeping with cold or hot air blowing on them. I turned it off for the night, grateful that the weather was temperate. Very quiet in the halls and no neighbor noise through the walls. Breakfast was excellent and looked after by a helpful attendant. Loved the dark brew coffee. Thanks!

Kitchen was stocked well enough for my stay. Breakfast had a good variety. Staff was great

Good

Bad

Exceptional

Everything was great

Very clean and recently updated.

Room was clean staff friendly breakfast was good overall very satisfied will definitely consider if I’m back in Buffalo

Pleasant