The Grove Resort & Water Park Orlando

The only downside was that the kitchen wasn’t fully stocked with enough cooking utensils, especially pots and pans, which made preparing meals a little challenging. The pools were great, and the water park was an excellent addition that everyone enjoyed. My only complaint was the jacuzzi. It was often taken over by kids, who were tracking debris into it, and there wasn’t enough room for adults to relax and enjoy it peacefully. The on-site market was very well stocked with just about everything you might need during your stay. While the prices were definitely on the high side, the convenience made it worthwhile. Overall, I would absolutely recommend this resort. We had a wonderful stay, and I’d give it a 9 out of 10.

I give them four stars out of five because you have to pay for parking!!

Family friendly !

This is our second year staying at The Grove. The space is excellent, and one of the few places that offers a full kitchen with 2 bedrooms and 2 bathrooms, and laundry within the room. The pools and arcade are a hit with the kids. I was expecting housekeeping services at least once during our week stay, but no one came. But I don't mind cleaning, and the room has laundry anyway.

One area that significantly impacted the experience was that the elevators in the building were not working. This created inconvenience and confusion when trying to locate rooms and navigate throughout the property, especially at a family-oriented resort. Additionally, it would be beneficial to offer restaurant or food service later into the evening, as extended dining availability would better support families and guests returning after activities. On a positive note, Josh at the bar provided excellent service and created a welcoming atmosphere. I also want to recognize the front desk associate who assisted with check-in (unfortunately I do not remember his name. I believe it's Carlos), as he was extremely helpful, professional, and made the arrival process smooth. Overall, we had a good experience and appreciate the hospitality, while offering these suggestions as opportunities to further improve guest satisfaction.

Very spacious and comfortable but my only issue was that the hallway and lobby doors did not have handicap accessibility and it was challenging with my grandsons stroller getting in and out.

I try to come here with my children at least every year.. I love this place!

Poor room service, mostly rude staff. No cleaning service available. Rooms were good. No one picks phone at room service or front desk. Very frustrating to reach out someone for any replacement.

The rooms are very spacious, with an odor I couldn’t figure out. I think from the A/C. The place is huge so be prepared to walk. It’s like a maze. Easy to get disoriented. The market is very impressive. You can get everything you need there. Starbucks coffee, fresh made sandwiches, flatbread pizzas, alcohol, souvenirs, etc!!! GRATUITY IS INCLUDED on every service. Check your check before paying, before adding more!! Only some stamp the gratuity line informing you of this. The staff at the water park were rude! Breakfast in the restaurant was good. Loved the steak and eggs. Pancakes were good too. Super close to Disney, 40 min to Universal! Though we enjoyed it, I don’t think we wouod go back. James at the front desk was awesome!

El checkin dice luego de las 4, pero tienes que estar pendiente porque si no, demasiado caro comparado con otros hoteles, los ascensores no todos funcionan.

Great place for family

Pool and water park was a great idea! Wish the water was cooler. Very large resort, nice rooms. Will definitely be back!

😍

Overall great experience, would not hesitate to go back!!

Estuvo bien pero no volvería otra vez.

You do have to pay for the umbrella chair at the pool. It's about $60, something I feel like should be included due to the price but I would go back. Loved it and my daughter did as well.

Nice rooms, with a big main living area and good sized bedrooms. We enjoyed the water park and the springs pool. Highly recommend $60 beach chair rental for the water park. The layout of the property is very confusing and it’s hard to navigate.

Our place was very outdated. We didn’t have a privacy blinds, drains were clogged, we got half of paper towel roll, no sponge for dishes. Very low amount of towels for a 3 bedroom place and over not clean.

When I arrived, I found that the bed sheets were dirty, with stains in three different areas. I have photos to document this. I called Guest Services, and while someone did bring clean sheets, they simply dropped them off and left without offering to change the bedding. Since my check-in was after 4:00 p.m., this delayed me even further and made me late for my birthday dinner. In addition, one of the toilets became clogged, and it took three separate calls before I was finally provided with a plunger. Throughout my stay, I felt like I was inconveniencing the staff whenever I needed assistance. The level of service was far below what I experienced during my previous visit. I returned because I had such a positive impression of this resort, but this experience did not meet my expectations. It was a very disappointing way to celebrate such an important milestone.

Nice property. Quietly located. Staff very friendly and helpful. Only suggestion is they need more pillows. Requested more pillows but they literally said they didn't have any more. Beds only had 2 pillows.