Impossible Motel

The fact we only booked our last night there and didn't stay for the full three we were in York for ?

We loved the mirror room - it was the perfect adult night away. We have no complaints, except our tv would not connect to any streaming. However, we weren’t really there to watch tv anyway.

Don’t stay long enough to find out The facilities didn’t work hot tub was the main feature of the room and didn’t have a button to turn on

The bathroom layout - open shower and separate open toilet just behind the bed was too odd.

Hot tub , decor , location Rooms were a little small for the cost

The bed and the pillows were the most comfy I've ever slept on. Nothing

No shower, only bathtub

Quite an experience!

The hotel is unique and darkly beautiful. Very picturesque and well themed for a couples get away. The staff were amazing. The rooms themselves super comfortable and cozy. Would absolutely stay here over and over again.

Fantastic location. We had the hot tub option which was incredible. Great sound proofing as live music playing in another bar but once door closed couldn't hear it. White company shower gel and shampoo a great touch. Comfy bed. Very secure and discount at Impossible restaurant. Plenty of tea and coffee. Found hole in the bathrobe Stain on the cushion outside the room Despite messaging ahead our arrival I had to ring the bell twice and then still wait to be checked in. Not a huge deal but in full ladies day outfits and having walked from the races we just wanted to get checked in. Hot tub very hot on arrival but despite us covering overnight did not seem as hot the next day. Bed had no headboard and gap between bed and walls so pillows could slide down.

Staff, very courteous and helpful. Bed & pillows, very comfortable. Slept very well. Hot tub, amazing! Temp, lights, built in speaker. Terrace, lots of room, comfy chairs, private. Complimentary chocolate orange, very nice touch. Location, perfect! Lack of storage for your clothes. No drawers, no wardrobe, no room for cases. Small clothes rail that if you use covers the only mirror in the room. No fridge Tiny bathroom! Shoddy toilet seat, sink tatty, sink tap virtually non existent. For the cost of the room, would have expected a higher finish. Terrace needed a bit of a clean, pigeon poo and dead spider, cobwebs. Stayed 2 nights, only certain things replaced in tea tray. Again for the money, attention to detail. Check in not till 4 which is quite late but need to be out for 11 on check out day.

Such a fun vibe it was definitely a place I will return. Great location in the city centre. I loved the secret door to get down to the vault where I stayed. Only thing was it was way too humid for me down in the vault. Not meant for the subterranean life.

It is unique. Location is unbeatable. Staff is cheerful and helpful. Great shower. Nice touches everywhere. Not noisy in our room. Bath is crowded with small sink.

Location. Lighting. Room size. Staff lack of interest. Facilities were poor, shower, sink, drainage etc.

Excellent Location. Friendly Staff. I parked at Marygate Car Park, which was roughly a 10min stroll. The main entrance to the hotel is rather discreet, and there is a buzzer to be allowed in. Very private from the moment I arrived. The room was as expected; small but very comfortable. The private patio and hot tub made for a much needed relaxing evening. The rain shower and good water pressure were also a welcome surprise. The bed was incredibly comfortable with the quality of linens I’d expect from a 4/5star hotel. Yes, the room is dark even with a window, but all the different lighting options made putting on makeup or getting dressed not a problem. I didn’t see another person except at reception. I wanted a night away from staying in busy hotels on a road trip and Impossible hit the mark. York was also incredibly beautiful. Perhaps I’ll return someday with a friend. The bathroom sink was too small to be functional washing up, but shower made up for it imo. There was also a musty/earthy smell to the room that could have just been the way old buildings smell.

Great location…walking distance to everything! Onsite bar/restaurant were very nice! While we knew the room would be “tight”, King bed was comfortable! Coordinating use of the in-room washing up sink was a bit challenging, but we managed.

lovely location and yet very private too had a lovely time overall the hot tub played up which meant we couldn't really use it for half the trip which was a big shame but happy with how it was dealt with and will go again

Exceptional

Very quirky rooms, friendly staff, excellent location, easy check in, check out very comfortable and great price Stopped in the dungeon room and the toilet was literally directly next to the top of the bed only seperated by a thin piece of glass ?

The front of house staff were very helpful. It was quiet in the room even despite the city center location.