Red Roof Inn Albany Airport

We should be credidted for the stary due to these unhealthy conditions.

They wouldn't even let me keep the pen. Not a place that I would stay at again

Air conditioning system old or dirty. Room had a bad smell.

Very friendly staff even though I was delayed and didn't check in til 12:30am. Plenty of parking

It was okay

Good overall

If you want a clean room and a quick trip to the airport at a good value this is the hotel for you. If you are looking for anything beyond that, this is not the hotel for you.

near the airport the toilet

Was very clean

I think there were bugs in the bed I’m all itchy and have marks on my body from sleeping there

Bad

Poor

Exceptional

No one

If I can give them 0 stars all that way down I would. This place is no where clean my room smelled terrible the sheets smelled and it’s run down I pulled in there was cops circling in the parking lot. The room was $90 and they did the $100 deposit that they were supposed to give back once I checked out and never did so all together I was charged $190 I’m furious the room wasn’t even worth the $90 maybe $50 now I have to dispute this with my bank because I can’t even get anyone on the line at the motel.

People apparently were living there and there was a strong marijuana smell on the balconies. The staff was very sad or tired

Five stars

I stay 1 week on this property. Day 1 I had a leaking toilet. Call front desk and they told me in 1-2 days it will be repair. It never got repaired in my 7 days stay. Day 2 I found a big black Bug in my bed. Call front desk to change rooms. No rooms available. Day 6 had an unknown man knocking at my door at night. I am a female. I called front desk for help or security …not their problem. No one came. Day 6 I pack my bags and went to the home of a female coworker ( I was there for work) to sleep. Day 7 I got in an airplane and left. Horrible experience. Summary: Leaking Toilets, Bugs, and Exterior rooms where unknown men knock in your door. Never Again ! Horrible Customer Service which indicate a Clueless Management Team.

Absolutely nothing. Staff member was pleasant enough but at the end of the day it isn’t his fault that the hotel is horrific! Everything! Cleanliness, safety, exterior, interior, smell! It was a hovel.

Location Nothing