Holiday Inn Express & Suites Auburn Downtown by IHG

It was good

Super clean, everywhere had a freshly cleaned smell. Wonderful breakfast!

Clean, good breakfast , laundry room convenient

The hotel is a bit of a drive to restaurants and gas so when traveling this is not a great location. The large number of trains and auto traffic at night made it difficult to sustain sleep even with ear plugs. Bed comfortable, room was clean.

Room was clean and nice. Family loved it

Rooms were clean and lots of parking. Staff was friendly

Nice breakfast

We really really loved the personnel that served us breakfast. She was kind, thoughtful, I was struggling with my newborn baby, and she stopped and helped me. She made sure I eat also. She adds great value to this facility! I couldn’t be more happy with her love and grace when talking to customers! Also, we happen to get a flat tire in the parking lot and the stuff was really kind and extended our stay by a few hours! That was so helpful to not have to sit and wait for a tow outside with the baby! I asked for a late checkout and the cleaning person walked in my room, I wasn’t super upset but she did wake my baby. Also, our room only had two sets of towels, and that was really hard! But the front desk was able to give us more. It just was hard to come down with baby!

Fire alarm in the middle of the night plus the trains were too much

amazing breakfast, very clean and comfortable room

Exceptional

The hotel and room were very clean. The room had many places to put bags. The hotel was conveniently located. The breakfast was excellent!

Exceptional

Great place for a business...

Exceptional

There are trains that run through all night long and woke us up. They offered a white noise machine but none of that made a difference with how loud the trains were. The entire time we were there they also had issues with WiFi and we never had Internet. We let them know and the response was "we have been having problems maybe we need to restart the system." But it was never fixed. Would not stay here again or recommend it to anyone

My boss let my wife come up so there was plenty things for us to do. There’s plenty places to eat. The staff were great just don’t like how you have to go a big loop to get in property parkingfrom one direction.

Loved the staff they were really helped me to keep my ice packs for my lunch bag cold the room is clean toilet was clean. The property was clean and staff were great.

Great choice

Location No cup in the rooms!!! Was ready for bed and went to take meds and no cups to drink water from apparently management decided not to put cups in the room rooms because of recycle issues. They should issue cups when you check in.