Comfort Inn & Suites Baltimore Inner Harbor

Hotel is totally misrepresented on-line -Comfort Suites should be ashamed of themselves for give this hotel a franchise name. People were nice - but the hotel is dated, no handicap access, park 2 blocks away, dirty, looks like there are people living there, I would not send my wife alone anywhere. Breakfast was decent. I left after one night,

The STAFF IS RUDE!! NO SOAP, ETC IN THE ROOMS. STAFF STOOD OVER YOU WHOLE YOU ATE BREAKFAST. JUST RUDE AND DISRESPECTFUL. AND LAUGH IN YOUR FACE

Shower was rather gross, towels too. PA alert alarm wouldn’t stop going off in the morning and we couldn’t sleep. Unclear why that happened. The hallway smelled terrible as well.

not a good experience and the hotel room was filthy and not up kept

The property has no on site parking. We had to utilize a public lot across the street. The hotel is dated and definitely needs updates. The bathroom wall paper was warped and the door knob was falling off. The vanity was banged up. The elevator seemed to have a weird smell and one of the two was having mechanical issues. The biggest problem was breakfast. Completely disappointing. The juice station wasn't calibrated properly so none of the juice was drinkable. And the water station ran out so there was effectively no beverage options. There were two cold cereal options, bread, muffins, bagels, waffles, scrambled eggs, hash browns and sausage. Although they ran out of sausage. We just went to Dunkin' on day 2.

I arrived on time for check out and was told that my booking had been canceled despite not being informed that it was and the room that I had booked months in advance being available but now for more than twice the rate. Highly do not recommend booking here unless you have a back up plan waiting when they cancel on you, or the funds to book again last minute for more than twice the price.

The towels were stained. So were the linens. We stayed in a suite which looked as described but the tub looked pretty gross. We booked this place for the location which was nice but there is no onsite parking. Overnight parking can run up to 60 bucks unless you leave the parking garage by 6am. I did not attend breakfast so no comment on that. If you’re looking for a place to sleep and shower then this would be fine but at the least bring your own towel and wash cloth.

Every thing was dirty, lady that takes care of the breakfast did nothing but talk on the phone.

If you want convenience of location it’s the perfect hotel. 15-20 mins walk from the M&T bank stadium and the MLB stadium. Right there on the corner from the inner harbor. Plenty of food and bars around the hotel.. now the down side !!! The hotel is old! Elevator smells like a funeral home. The showers were nasty. The tub clogged. The bathrooms are small. The rooms were hot and we cut them down to 64!!! Still was hot in the room! We went to open up the pull out bed IT HAD NO SHEETS!!!! Straight BROWN Mattress! Absolutely disgusting!!! And if you park in the wrong parking garage you have to be out by 5am!!!!! Pissed us off cause they didn’t say that when we asked twice! Location 10/10 everything else 3/10!

They needed a table in the room other than that it was fine.

The beds were clean but everything else was run down and dirty (windows, rugs, elevator). Also, no parking but there is a garage available across the street for $60 per night.

The bathroom was dirty and had mold around the tub’s edges. One of the towels had a yellow stain. The floors in the room were dirty and sticky. Walk barefoot at your own risk!

No parking! Not even temporary parking for check in. Had to find our own and it was expensive. Hotel clerk was no help. Breakfast was nothing but sugary and fatty foods—no fruit at all but there was yogurt.

We had the AC set to 65° and the room was still uncomfortably hot. The bathroom was honestly disgusting to the point that we didn’t even want to use the shower, let alone spend any time in the bathroom. The door to the also had to be slammed shut just to make sure it was actually closed, and there was a huge gap between the door and the frame There were five of us staying in the room, yet each time we were only given three towels, which was frustrating. The hallways were also dirty and added to the overall feeling that the hotel just isn’t being properly maintained. We didn’t see 1 cleaning person at all during our stay over the weekend. The only positives were the parking garage right next door and the hotel’s convenient location to the Inner Harbor. The location is great, but unfortunately that wasn’t enough to make up for the condition of the hotel. This property desperately needs updating, better cleaning, and more attention to basic guest comfort. Based on our experience, we would not stay here again.

Food was horrible broken toilet mold in bathroom room was very dirty at check in

Excellent all around

Breakfast, close to inner harbor and mt bank stafium Water all over the bathroom floor after showering for 1 person. No more dry towels for a4 day stay. No blankets, pillows or sheets for the pull out couch garbage cans and bags to small. Rooms were only cleaned the day we checked out.

J

Clean room,friendly staff.

I liked the location that was within walking distance to M&T bank stadium. I did not like that the air conditioning in our suite was inadequate. Also, the elevators could use some maintenance. Breakfast was ok although they ran out of coffee and I never saw staff to ask for more