Days Inn by Wyndham Baltimore Inner Harbor

Heather at the front desk was overly helpful. The only issue we had was trying to change info on the reservation. Your legal given name is supposed to be used for bookings and not nicknames. It was a bit of a pain trying to change it but, like I said hotel super awesome!

Good stay clean room too many young folks that was in lobby area didn’t like that

Great location if you are seeing a show at the basketball arena. Staff was kind but they were clearly understaffed and property was cleanish but dated. Would stay again for a concert

THE STAY WAS GOOD. STAFF WAS VERY PROFESSIONAL.

But room ac not working

Worst experience I’ve had by a long shot. My room wasn’t ready until 10:30PM. AC broken during a hot and humid day in June. Staff carried a rude demeanor, wasn’t accommodating, and was not hospitable at all. Great location, but terribly managed. All my friends were horrified by my experience. I won’t be coming back. I’m not being hyperbolic, this is the only bad review I’ve ever written.

I stayed at this hotel for 6 days while I was in town for a conference. Housekeeping did not come to our room once and our key cards rarely worked. I was constantly down at the front desk asking them to reset my key card, and staff were incredibly dismissive and rude.

I stand behind my 1st review it’s a bed for the night..at least this time the plumbing wasn’t back up, the sink water only worked at 1 temperature and shower allowed you to take a bath at the same time!.

Terrible place. Filthy water and cockroaches everywhere. I asked for my money back.

The carpets were very old and moldy. My allergies were off the charts. The rooms were old and damp. Needs to get updated. No pool, lobby was old and dingy. They never told me about the paid park! 38.00 per night. The elevator and hall were dark. Ordered food from recommended restaurant! Very expensive! The burgers were tiny. Forgot items. No napkins. There are too many newer hotels to stay here . Think twice. Trap.

Had a weired smell upon entering the hotel but the room was decent. Nothing really to note as it was needed for an emergency situation and it served its purpose.

The hotel is infested with roaches. Within 5 minutes we saw 10 large roaches running from all different areas of the room.

What bothered me most wasn’t just the delay, but how it was handled. I felt dismissed whenever I asked for updates. I was repeatedly told that certain things couldn’t be done because I had booked through a third party, which made it feel like I was being blamed for how I made my reservation rather than being helped. After hours of waiting, it wasn’t until I became very upset and begged for help that anything seemed to happen. To give credit where it’s due, they did allow me to store my bags before and after check-in. The room was surprisingly clean, but the hotel is very worn and dated. There were scratched and damaged finishes throughout, and the hallway smelled strongly of mold and cigarette smoke. The bathroom light was broken when I arrived and wasn’t fixed until after I reported it multiple times. The restaurant was closed, which was not disclosed before arrival, and the breakfast was very limited and ran out quickly. Overall, the room itself was acceptable, but the six-hour delay, poor communication, and maintenance issues completely overshadowed the stay. I would not stay here again.

Journee the front desk clerk was amazing and helpful. The bathroom is tiny the head boards have rips and tears, the pool or the restaurant wasn't open. I was doubled charge and the parking garage was close- so there was no unlimited use

Everything was going well until I got to the parking lot. If I had anything negative to say, it would be about the parking situation.

My air conditioner wasn’t working it was super hot in the room . There was no parking and i was told I can pay for the parking out front for $78 but it not guarantee a spot if I leave and come back. Also I spent about 30 min in the line to check into my room.

Showed up at 5 PM I was not giving clear expectation staff did not seem concerned That only myself there were 8+ people with similar situation TV does not have any connection to cables or anything Breakfast is poor The only good thing is the location very close to the convention center and the price is relatively better compared to other local hotels

When we returned at 3 p.m. to check in, we encountered a line that took over two and a half hours. After finally reaching the front desk, I was rudely informed that our prepaid Expedia reservation had been canceled and was told we should “never book through a third party.” After another hour and a half of discussions, the assistant general manager remembered us from earlier and was able to get us a room. Many other Expedia guests were turned away. Because of this nearly five-hour ordeal, we missed our anniversary dinner reservations. To make matters worse, the room itself was filthy and clearly had not been cleaned to an acceptable standard. Poor communication, rude treatment, mishandled reservations, and unacceptable cleanliness ruined what should have been a special trip. I cannot recommend this hotel.

yes

Mouse in the breakfast area. Panhandler in the lobby that led to garage. Hard to get someone to answer the phone. Sad, has the potential to be so much better.