SpringHill Suites by Marriott Baltimore Downtown Convention Center Area

Very limited parking options is only negative aspect.

The room was okay but not very clean

Easy check in especially with valet parking. Staff helpful and kind. TV needed to be restarted 3 times to work but we figured it out. Will happily come back

Nice stay! Breakfast staff was amazing! Only thing missing was self parking

Staff was helpful and very friendly

Super friendly staff, walkable to Camden

I expect better of anything using Marriott name. Building is in a semi-ok neighborhood, but the building itself is the worst maintained outside of anything on the block. Weeds growing out of the concrete and trash on sidewalks. Staff barely there. Awful and barely minimal breakfast.

A nice hotel within a ten minute walk to Oriole Park at Camden Yards. Would definitely stay here again.

Near the Ball Field

Again the inside is beautiful and the staff is exceptional.

Our first room smelled strongly of sweaty feet and did not appear to have been properly cleaned. We were moved to another room, which we appreciated, but my son began waking up with different bites on his body after sleeping there. At breakfast the next morning, a flea landed in my coffee cup while gnats were flying around the dining area. Needless to say, this raised serious concerns about cleanliness. The surrounding area also left a lot to be desired. Getting to valet parking was difficult because the valet staff remained inside, with very limited space outside to pull over. I had to send family members inside just to find out where we were supposed to leave the vehicle. Finally, while using the fitness area, the on-site security officer addressed us about our kids dropping weights. Rather than having hotel staff speak with us, he approached us in a confrontational manner. His behavior came across as intimidating and as though he was using the authority of carrying a firearm to assert himself. Overall, this was a very disappointing experience. Between the customer service, room cleanliness, concerns about

none

Rooms were updated and nice. Breakfast was standard and staff was exceptional. I would stay here again when coming back to Baltimore.

We arrived early and was able to do early check in and easily get to our room. The process was quick and easy. Brandon was very friendly.

The bar was very good and the attendant excellent.

Staff were helpful. I used valet parking and it was simple, straightforward, and efficient. The room was clean, comfortable, and spacious. The hotel was very convenient for attending a concert at the stadium. It was a little loud so I suggest earplugs.

Clean and nice and good staff

The area was close for a stadium concert. Room was nice and clean. Would stay again.

Velvet was extremely professional and kind, and Josh was wonderful as well. He helped me very quickly and was fast and reliable, even though it was very busy when I arrived. I really appreciated that! There’s also parking right across the street, which was very convenient. As for the surrounding area, it’s city life, so you know what to expect. Overall, I had a great experience with Marriott and especially with the staff. Velvet and Josh were amazing. Thanks again, guys! I would definitely stay here again.

Very friendly and helpful staff. Nice breakfast but service stops by 9 during the week. Parking right across the street. Does have a bar and generous seating area/lobby. Nice city view room.