The Grand Gloria Hotel

Location Too much Maintainance going on

Very nice view Nice hotel to stay in

Service

The location the great. The breakfast. Everything is very old in this hotel and the furniture also. Unfortunately, I caught someone of the room servers stealing from my bag but she begged to forgive her and I did. They need to be professional

Nice and clean hotel, excellent location, picturesque view, friendly staff. Poor breakfast. Also, there was no shower gel in the bathroom

Room was smelling of chemical because of the glue of the wall paper. AC was not working. Staff were exceptionally rude specially the night front office executive. Smell in the room AC not working Rude staff Unfriendly atmosphere.

Breakfast, room size, location

The staff was very friendly, the view was gorgeous and the room and pool was very clean and the room service was excellent amd fast. Everything was perfect

Clean and convenient location. Friendly stuff.

Very little amenities in the room. Old rooms. Ants in the room

The food is decent, that is all The front counter has no clue of anything. No guest relation present. Keep knocking on our bedroom doors, even when we have the no disturd light on. The concierge has no clue or is not aware of any services available. All questions are answered by "we dont know. Far from being a 3 star hotel. I am very disjointed by this facilities professionalism and service.

Price is high with poor quality . Room carpet and bed matters is not good also the towel … The good only the location .. Other hotel low star but better quality ..

Just the cleanliness The staff was really pathetic, not at all professional, i don’t think 5star services are like this

Nothing. Only easy access to the sea. Rude staff. Service is bad. Reception is bad. No empathy.

We recently stayed at this hotel, and unfortunately, the experience fell far short of expectations. 1. **Room Service and Maintenance**: The TV channels in our room were not working, and despite informing the reception, the issue was disregarded completely. Additionally, when we activated the "Make Up My Room" indicator, the housekeeping staff only attended to our room after two days—and only after we raised a complaint. 2. **Staff Attitude**: The staff appeared indifferent and unmotivated in their duties. Their lack of care left a lasting impression that they prioritize having tourists over actually providing quality service. 3. **Breakfast Quality**: The breakfast was disappointing. Mold was spotted on some of the bread, and the fruit seemed to be old leftovers from previous mornings. It tasted off and did not meet even basic standards of freshness. When we addressed these concerns with the staff, they responded with complete apathy, showing no regard for whether their neglect might affect the health of their guests. Overall, this hotel showed a glaring lack of professionalism and accountability. I hope management takes these concerns seriously to improve their service and facilities. Until then, I cannot recommend this place to other travelers.

Nothing First of all , the service wasn’t that good and the porter was extremely rude upon arrival. Also , the room wasn’t that clean . The breakfast was undoubtedly poor and I must underline that I found mold on the cake . I informed them about this but they did nothing , even to apologise. Furthermore , the gym was bad , the steam bath was out of order and the indoor pool was small but overcrowded and very noisy. We Will never return !!!!

Good

The bathroom cleaning was lacking – there were mold spots on the walls and door frame. Trash and dirty dishes in the hallway were only removed every other day. On the weekend, loud music made it impossible for us to sleep. Not a 5* hotel breakfast. but as good as a 3* star breakfast.

Good breakfest, nice personal Sometimes cold in room, water not hot enough at evening and night, gym is bad

Superb