Extended Stay America Premier Suites San Francisco Belmont

This is the second time that I booked this hotel, and I am pleased that I returned. I felt safe and the beds were comfortable and the room was clean both times.

Breakfast is an exaggeration. Prepackaged small muffin, tiny granola bar, mini yogurt and a pouch of oatmeal. Substandard. I booked a room with a full kitchen - with absolutely ZERO amenities: not a spoon, a dish or a plate. Not even a roll of paper towel. Thankfully I had a couple paper plates and some disposable cutlery. The windows are so filthy that it looks like you're staring through fog. I spilled a bit of water on the floor and wiped it up with a towel ... It came up filthy. That floor hasn't seen a mop in months. Despite pleasant staff, I won't stay here again.

Our room was clean and had everything that we needed. Although we didn’t use any of the kitchen amenities it was nice to have that ability. We did get to enjoy a nice continental breakfast in the morning. Parking was easy and there were plenty of spots available. The staff was nice and helpful, they made it super easy to check in and out.

No dishes, etc. in the rolm - you need to pick them up at the front desk. Would have been nice if the desk clerk had mentioned it at check-in so I didn’t have to make an extra trip.

Grab and go b'fast is OK, nothing to write home about. My wife (who has high standards) didn't think the room was clean enough.

Excellent service and clean room. None.

None.

Exceptional

High fee for pets

Good experience! It was even better than some 5* hotels. Highly recommended! High fee for pets

I guess it was fair for the price. Was a little run down. They gave me a handicap room when I am not handicapped. The showerhead wouldn’t attach to anything and I had to hold it. The sink was extremely small.

El, the receptionist/front desk superman, is simply a National Treasure!! He puts customer first and always makes sure every customer has the best experience during his/her stay. I can't thank him enough for making this hotel the best place to stay in the Bay Area.

The room we had was clean and very spacious. All the staff we met were great and friendly. My only dislike was that the breakfast was to-go

Convent location Room has smell from cooking, there were noises at night.

Room has smell from cooking, there were noises at night.

Staff was friendly but the overall experience was not good.

The property was clean, room was perfect. This location was definitely better than other Extended Stay properties I’ve stayed at. The front desk guy was very nice with top notch customer service. When I checked out he bid me farewell by my name. It’s something so minor but really gave me a good departing feeling about my experience. I would certainly recommend this hotel and will happily stay here again.

Exceptional

Great Breakfast assume room

There is not much if a libby. In room kitchen have no utensils